Village Green Signs Reviews

Name: Village Green Signs
Address: Arcola House, Staplehurst Road, Sittingbourne, Kent
Rating: 4.65

4.7 Rating 2,010 Reviews

91 %

of reviewers recommend Village Green Signs

4.7

Based on 2,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Village Green Signs:

Personalised Hand-painted House Signs

Visit Website

Phone:

0800 802 1032

Email:

support@villagegreensigns.co.uk

Location:

Arcola House,
Staplehurst Road,
Sittingbourne
Kent
ME102NH

Write Your review

Tell us how Village Green Signs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Village Green Signs 5 star review on 29th May 2025

384

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely design, very pleased with the outcome.”

Helpful Report

Posted 4 years ago

“Very good quality and easy to fit.”

Helpful Report

Posted 4 years ago

“Excellent quality - really pleased.”

Helpful Report

Posted 4 years ago

“Beautiful plaque - very stylish - easy to order & packed well for delivery”

Helpful Report

Posted 4 years ago

“This is the second sign I have purchased from Village Green Signs and I am delighted with it, the quality is very good at a reasonable price and delivery was as promised. I would definitely purchase from them again.”

Helpful Report

Posted 4 years ago

“Very pleased with the new sign. Looks great”

Helpful Report

Posted 4 years ago

“Delighted with my new house sign. Ordered from Ire land on the 19th June and received it today. I love the way it stands out from the wall. It's really clear and well made.”

Village Green Signs 5 star review on 13th July 2020

Helpful Report

Posted 4 years ago

“Good product easy to install, looks great.”

Helpful Report

Posted 4 years ago

“Very clear signage - glad we ordered the larger size - looks really impressive.”

Helpful Report

Posted 4 years ago

“Lovely sign for our new house - very classy - thank you .”

Helpful Report

Posted 4 years ago

“Excellent wall sign. Nice that you can track your order.”

Helpful Report

Posted 4 years ago

“Happy enough with the overall sign, wasn’t happy about the predrilled holes in the face plate as they didn’t line up correctly, I had to drill them out slightly to match up”

Helpful Report

Posted 4 years ago

“Excellent service great value for money”

Helpful Report

Posted 4 years ago

“Ordered on line recieved before due date good quality item looks realy good .”

Helpful Report

Posted 4 years ago

“Great sign and much better than I thought it would be. Easily fixed to wall and looks extremely good. Already had people commenting. Just waiting to see if they will copy.”

Helpful Report

Posted 4 years ago

“Excellent service. Sign looks great, exactly what I wanted and arrived sooner than I thought it would. I’ve already had friends asking me for the details! Definitely would recommend.”

Helpful Report

Posted 4 years ago

“Easy to use website, very happy with my new home sign, exactly as described and expertly packaged to ensure no damage in transit. I would highly recommend Village Green Signs.”

Helpful Report

Posted 4 years ago

“I am very pleased with the new house sign. It is exactly what I had in mind when I ordered it. Thank you.”

Helpful Report

Posted 4 years ago

“Ordered two slate signs during lockdown. Very pleased with quality. Much thicker slate than expected.”

Helpful Report

Posted 4 years ago

“I ordered a 12”x8”resin crocus & snowdrop house sign at a cost of £101.00 which the website said was in stock on 18/6/2020. I expected to receive a confirmation of my order with an order number by return which is usual when ordering online. I received no confirmation or order number, I checked my bank account and the money had been taken out. I tried calling the number on village green website only to have a answer phone message say that due to Covid staff are working remotely and will answer emails as quickly as possible. I sent an email asking for confirmation of my order and reassurance that the order will be honoured. I received a customer survey back on how I rated the support I received. I had received no customer support so sent back that I was unsatisfied and followed this with a further 2 emails asking for confirmation of my order. As yet I’ve received no communication from village green as to what’s happening with my order and cannot track without an order number. Whilst I appreciate the pandemic delaying service, it is not an excuse for a total disregard of any form of communication and suggest an unprofessional organisation. In the current difficult trading environment you would expect organisation to go the extra mile to respond to customer enquires. In the absence of any meaningful communication since the 18the June 2020, I am left no choice but to commence action to recover my money if no communication is received today.”

Helpful Report

Posted 4 years ago

Hi Michael. We have already responded to your emails to explain everything for you, however, I can see that your order was dispatched within our delivery times stated and you should already have it with you by now! :)

Posted 4 years ago

Village Green Signs is rated 4.7 based on 2,010 reviews