reviews.co.uk

Solutions

Overview Learn about Reviews.co.uk solutions

Company Reviews Past customers reviews build trust in your company

Product Reviews Increase conversion & sell more with product reviews

Local Reviews Gain control over your local reviews and reputation

Features

Google Seller Ratings Get the competitive edge with Seller Ratings

Reputation Management Gain control over your online reputation

Reviews in Salesforce® Get in-depth customer insight within Salesforce®

In-store Reviews Publish & collect reviews within your store

Review Publishing Publish reviews and see SEO benefits

SMS Reviews Improve review conversion with SMS reviews

Review Photos Increase trust and customer engagement

Reviews Adverts Boost brand awareness and re-engage shoppers

Merchant Metrics Turn reviews into actionable insights

Competitor Analysis Take action with real-time competitor review data

Resources

Blog Latest news & tips about reviews

Downloads Library of PDFs including guides & case studies

Support Center Guides on integration, collecting & publishing reviews.

Plans Login Get Started for Free Are you a business? Click Here

Village Green Signs Reviews

4.61 Rating 183 Reviews

90% of reviewers recommend Village Green Signs

Company Reviews Product Reviews

About Village Green Signs: Personalised Hand-painted House Signs

Visit Website

Phone:
0800 802 1032

Email:
support@villagegreensigns.co.uk

Location:
Village Green Signs
Unit N1,
Trinity Trading Estate
Sittingbourne
Kent
ME10 2PG

Are you a business owner?

See Business Solutions

Write Your review

Tell us how Village Green Signs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photo to this review?

Upload Photo

(only JPEG and PNG files) (optional)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics

Shipping & delivery

Courier, Postal Service

delivery methods

Over 7 Days

average delivery time

Greater than 89%

on-time delivery

96%

accurate and undamaged orders

Customer Service

Email

communication channels

Incorrect metrics?

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Photo Reviews

5

Janet K

5

Lisa K

4

Wendy W

"Unfortunately the sign took 2 1/2 months from order to delivery which is why I have rated as I have. It was unfortunate that the artist became ill and production stopped as a consequence. However I must say that the communication from Village Green signs was excellent and offered me the right to cancel if I did not want to wait, but also offered compensation because of the delay. I opted for the latter and last week I received my House sign and I was so pleased I opted to wait - It is beautiful - I am over the moon with the sign, fabulously painted, a 3D image not just 2D - myself and my husband love it. Now proudly mounted on the house and being admired by all. Highly recommended."

Report

Posted 2 months ago

"The size of the sign its self was fine, but the lettering is very poor,the white colour used is so thin you can see the slate behind it. I will be surprised if it last a winter where we live."

Posted 3 hours ago

Visit Website

"Excellent quality and delivered on time. I highly recommend, Village Green Signs."

Posted 5 days ago

Thank you for leaving such a fantastic review for us, we are truly happy to hear that you love your order :)

Posted 5 days ago

"Very pleased with sign - easy to install and classy looking."

Posted 6 days ago

Thank you for the great review! We’re so happy you loved your order

Posted 6 days ago

"Look nice and good quality"

Posted 6 days ago

Thank you for the great review! We’re so happy you loved your order

Posted 6 days ago

"I love my new house sign, it looks very chic and classy. Thank you for all your hard work for making this amazing sign. I would really recommend you to my friends and family. Kind regards Lisa"

Posted 1 week ago

Thank you for leaving such a fantastic review for us, we are truly happy to hear that you love your order :)

Posted 6 days ago

"the font colour should be pure white and not grey, it was printed with thin white paint, so the colour of the font appears grey. The thin paint will not be last long before it fades away. I think I might paint the number with some white paint later, better to get an engraved one than this."

Posted 1 week ago

Hi Stanley, I am truly sorry to hear this if you would like to send over a photo of what you have received into our friendly care team they would be happy to look into this for you.

Posted 1 week ago

"Received sign this morning very pleased with product already in place thank you"

Posted 2 weeks ago

Thank you so much for your awesome review!
Please do let us know if there is anything we could do better next time around! We would really appreciate it!

Posted 2 weeks ago

"Worth the wait Excellent work Extremely happy with the finished sign"

Posted 2 weeks ago

That's awesome news! Thank you for taking the time to let us know

Posted 2 weeks ago

"Product has not arrived left message on answerphone no one has comeback I have also e mailed and not had a reply as of yet?"

Posted 2 weeks ago

Unfortunately I cannot see any emails under you order:( However I have passed you review onto the friendly care team who have popped you over an email :)

Posted 2 weeks ago

"Fantastic, exactly as ordered & wanted. Called customer services as didn’t get the screws etc to fix, the person was extremely polite & helpful. Got them the next day ready for handyman’s to fix & it looks great. Thx for a great service Village Green as getting harder to come by good service these days!"

Posted 2 weeks ago

Thank you for sharing your experience with us, it’s always great to hear such positive reviews :)

Posted 2 weeks ago

"Quality of product is excellent, finishing fantastic and worth the wait. Production and delivery times are longer than you might expect but product quality is worth it and great value for money! Definitely recommend and would buy again....although we’re not moving house again in a hurry!"

Posted 2 weeks ago

Thank you for leaving such a fantastic review for us, we are truly happy to hear that you love your order :)

Posted 2 weeks ago

"Easy to deal with - goods came on time and in good order. We're very pleased with our smart new house sign. Would be happy to recommend Village Green."

Posted 2 weeks ago

Thank you for sharing your experience with us, it’s always great to hear such positive reviews :)

Posted 2 weeks ago

"I have not yet received the order"

Posted 2 weeks ago

I am truly sorry to hear this a member of our friendly care team has now been in touch to help look into this for you.

Posted 2 weeks ago

"We were so pleased with our sign. It is so original and we love the 3D image. Have had nothing but good comments from friends. Thank you."

Posted 2 weeks ago

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 weeks ago

"Would not recommend this company."

Posted 4 weeks ago

Hi Diane, thank you for taking the time to leave us your review. We cannot express how truly sorry we are to hear that you are not 100% satisfied with your order.

We have taken the time to investigate your latest correspondence with us and can see that your issues have been addressed by our friendly customer service team. In which they processed a 20% refund as compensation for the delays, we again cannot apologise for the time it took to create your order. However I can assure you that we would never rush any of our orders in any way. As each sign is hand painted it does take a little time for us to ensure the centre piece of any sign is finished to the highest quality possible.

From correspondence with yourself, we can see that a photo of the finished product was sent to you before dispatch. You confirmed you were indeed happy with the final painting and commented that it was "wonderful". We can also see that the order has also been installed from the photos you sent us. In light of this, we are truly disheartened to hear you no longer feel this way

Posted 3 weeks ago

"Delighted with my sign, even better than the pictures & really vibrant colours. Great value... would definitely recommend"

1 Helpful Report

Posted 1 month ago

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 month ago

"Very happy with my sign delivery was exactly what I was told it would so it was on time"

Posted 1 month ago

Thank you for the great review! We’re so happy you loved your order

Posted 1 month ago

"I haven't yet received my sign, it's about 38 hawthorn Road, im sure I clicked post to 1 Johnson Road on my eBay account but haxe not yet received it"

Posted 1 month ago

Hi James I have passed your review onto the friendly care team who will be in touch :)

Posted 1 month ago

"I ordered an oval sign which was produced within the lead time advised, with updates on the progress of production. A problem with sizing was quickly resolved. The end product is very pleasing and looks to be highly durable."

Posted 1 month ago

Thank you for leaving such a fantastic review for us, we are truly happy to hear that you love your order :)

Posted 1 month ago

"The signs themselves are beautiful (we’ve ordered two recently) one for ourselves and one for a friend. The delivery time and contact with admin was disappointing. Both signs took over three months from ordering to receiving them and this was after lots of emails to and froing. I was often told my order was with the artist and would be dispatched shortly but then a month on I was still waiting. We will not be ordering or recommended the signs again sadly."

Posted 1 month ago

I am awfully sorry to hear that you are disappointed with the service you have received, unfortunately over the Christmas period a couple of our artist went sick, which created a chain reaction in delayed orders. We have hired a few new artist's to try and get caught up as quick as we can without compromising the quality of the signs. We pride our selves in providing a high level of customer service and care so it is always a shame when this is not reflected in our correspondences with customer such as yourself.

However on a plus note I am truly happy to hear that you love the sign that you have received from us :)

Posted 1 month ago

«
1
2
3
4
5
»

Village Green Signs is rated 4.61 based on 183 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support