Village Green Signs Reviews

Name: Village Green Signs
Address: Arcola House, Staplehurst Road, Sittingbourne, Kent
Rating: 4.65

4.7 Rating 2,010 Reviews

91 %

of reviewers recommend Village Green Signs

4.7

Based on 2,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Village Green Signs:

Personalised Hand-painted House Signs

Visit Website

Phone:

0800 802 1032

Email:

support@villagegreensigns.co.uk

Location:

Arcola House,
Staplehurst Road,
Sittingbourne
Kent
ME102NH

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Village Green Signs 5 star review on 29th May 2025

384

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service,sign arrived within two weeks ,good quality and looks very nice.Would send a photo but not a clue how to do that.Easy website to use for us Oldies.”

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Posted 4 years ago

“I was really pleased with the quality of this sign and it really enhances the entrance to my property. I was rather disappointed with the length of time it took from order to delivery, even in these difficult times it was a long wait. However the sign is excellent. Thank you.”

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Posted 4 years ago

“Great product. Great service. Great price. What’s not to like?”

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Posted 4 years ago

“I have not received the sign and I can not get a response from the company. I was also already charged. Any suggestions?”

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Posted 4 years ago

Hi Heather. I can see that this has all been resolved for you! :)

Posted 4 years ago

“We are very pleased with our new house number sign. It looks very smart next to our new front door. I would use Village Green Signs again.”

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Posted 4 years ago

“Lovely house sign looks hand painted really pleased”

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Posted 4 years ago

“Very proffesional excellent communication. Very pleased with the sign”

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Posted 4 years ago

“Very pleased with our house number sign. Makes our house look really smart with our new front door. I would use this company again.”

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Posted 4 years ago

“We are absolutely thrilled with the sign you made us for our house. It's high quality, and your customer service was great. thank you very much - wouldn't hesitate to order from you again should we move house and need another!”

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Posted 4 years ago

“Really pleased with the sign, I was worried that the writing might not be completely straight but it was. Took a bit longer to arrive than I had hoped (14 days) so missed the birthday but the staff were good at getting back to me when I inquired.”

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Posted 4 years ago

“Pleased when it eventually arrived but lead time and customer service leaves a lot to be desired. I appreciate the challenges of COVID but also feel that 4 week turnaround is too long and should be stated at point of order + confirmation email and NOT just on the home page of the website. The tracking feature never updated so I didn't know its progress and customer service either never responded or took 1 week plus so I was in the dark! I needed it as a gift for someone so if you're in the same boat I would go elsewhere to somebody with a more reliable and accurate delivery timeline. Never got any form of apology when reply did eventually come to my requests for update.”

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Posted 4 years ago

We are ever so sorry that you feel this way. I can see that nearly all replies went to you 1-2 days after you sent them in and we feel this is more than an acceptable timely response.

Posted 4 years ago

“It arrived and it was broken in the post not enough packaging the slate corner was completely smashed off lettering was good but disappointed in the fack it was damaged and can't be used”

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Posted 4 years ago

Hi Ian, we are ever so sorry to hear that your sign arrived damaged. Unfortunately, casualties do happen sometimes despite how well we may wrap them. Especially as slate is such a brittle material. I can also see that you were fully refunded at your request. We can, again, only apologise for any inconvenience caused.

Posted 4 years ago

“Really pleased with my new sign. All I expected and more. Thank you everyone who contributed in any away from taking initial order to packing and despatching.”

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Posted 4 years ago

“So pleased with my house sign, it looks great.”

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Posted 4 years ago

“Beautiful work very good price quick service will be using them again”

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Posted 4 years ago

“2 weeks for delivery, not sure if that is usual for delivery times? Item arrived in a Jiffy bag that was damaged. Luckily, there was no damage to the item. Holes on the acrylic did not align up exactly with the holes in the base plate. I ended up loosening the spacers slightly to get alignment for the screws. Disappointed so far but once put up and in place you wouldn’t notice and it does look very nice.”

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Posted 4 years ago

“The sign looks great and appreciated the attention to detail for all items in the package.”

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Posted 4 years ago

“The sign was beautiful and exactly why we wanted but unfortunately It arrived chipped on the bottom edge.”

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Posted 4 years ago

“This is my 2nd door plaque and once again the service and plaque quality is excellent”

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Posted 4 years ago

“Good quality”

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Posted 4 years ago

Village Green Signs is rated 4.7 based on 2,010 reviews