Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,953 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

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“Everything arrived on time and well packaged”

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Posted 4 years ago

“First class service and great value goods. Fully recommend.”

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Posted 4 years ago

“my Husband chose this very nice luxuriously deep ceramic sink, accompanied with a smart Victorian style chrome tap, I'm delighted with them, my kitchen looks so posh now, The service from Victorian Plumbing was excellent from ordering, to the delivery driver, who kindly put the pallet in the garage for me. If you are thinking of updating your kitchen sink Victorian Plumbing is the place to come to. for service, quality, & value. I would have no hesitation in recommending them.”

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Posted 4 years ago

“Very good service. Goods were delivered in time and in good condition.”

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Posted 4 years ago

“Good products but a little pricey.”

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Posted 4 years ago

“The online web shop was really easy to use and the prices were competitive. My order was quickly received and i was made aware of when my order was dispatched and then when it was going to be delivered. All items were delivered safely and all well packaged. We checked everything when it came just to double check and everything is fine. Great experience purchasing from Victorian Plumbing and would recommend it to friends and family.”

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Posted 4 years ago

“Excellent service, quick, good quality and nice product”

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Posted 4 years ago

“Very simple on-line preferring process, having said that I accidentally ordered the wrong item so phoned the customer service team and it was rectified on the spot. Delivery was good, came well packed on a single pallet, and the delivery driver could not have been more helpful. So from ordering to delivery. VERY GOOD.”

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Posted 4 years ago

“Good product, good service. Job done.”

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Posted 4 years ago

“I like very much the website. Easy to navigate and to use. However when I needed some advise it was average...”

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Posted 4 years ago

“Fast service . Excellent product .thank you Victorian Plumbing .”

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Posted 4 years ago

“Very quick.goods well rapped.perfect 4 me thanks.”

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Posted 4 years ago

“Delivered on time and I was pleased with the product”

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Posted 4 years ago

“Excellent service, I was kept informed of the delivery date and time for my shower cubicle door, will definitely use Victorian Plumbing again.”

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Posted 4 years ago

“Nothing installed yet but all looks good. So up to now my only complaint is a delivery issue waited in all day no show phoned Courier told Lorry broken down drivers off. Maybe but in this day and age a text or phone call would have helped came the next day.”

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Posted 4 years ago

“Was looking for a decent anthracite towel radiator for the downstairs toilet, and found exactly what I was looking for here. As a DIYer, this site had all the information I needed, and the technical drawings really helped. Also, I was able to get everything I needed from this one place - PTFE tape, inhibitor, matching TRV. Ordering was easy, the product information was all there, delivery was very quick, the installation was straightforward and the radiator looks great. Very happy with the whole process.”

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Posted 4 years ago

“Excellent, very fast service.”

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Posted 4 years ago

“As described delivered on time by helpful delivery man”

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Posted 4 years ago

“Absolutely love my new 3 piece bathroom. The delivery was very quick and they called in advance to arrange a delivery, then driver called before hand to let me know a time he was going to be there, great service from start to finish!”

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Posted 4 years ago

“Extremely quick delivery .”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,953 reviews