Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,116 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,116 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time no delays excellent service and products”

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Posted 6 years ago

“Prompt delivery. Had a problem. Promptly solved.”

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Posted 6 years ago

“I feel that the customer service is very poor. I understand the current situation, but I have used other companies recently and still been able to speak to someone with issues. Just using email is unexceptable in my opinion.”

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Posted 6 years ago

“Easy to navigate website, great product details allowing correct item to be ordered first time. Speedy dispatch and delivery”

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Posted 6 years ago

“Order arrived on time with no problems. Good service”

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Posted 6 years ago

“Easy online ordering and fast delivery service. Very happy with the basin and tap although we haven't installed them yet. It would be helpful if the description of the basins included whether the hole for the tap is round or square so we could order the appropriate tap without having to phone and ask first”

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Posted 6 years ago

“Items arrived promptly. We had to return the shower as I had ordered the wrong one. I contacted customer services who told me that I would have to return it and re order at my own expense. I did so only to then receive an email telling me that returns within 14 days are managed by Victorian Plumbing and that they would arrange collection at their expense. I am shocked that their own employees do not know the correct procedures. It is a shame as apart from this incident we have been pleased with Victorian Plumbing.”

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Posted 6 years ago

“Quick delivery every time we ordered. Very helpful company. We needed to return several items as we ordered them incorrectly and they have promptly given us refunds and credit notes.”

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Posted 6 years ago

“Easy to use website. The item arrived promptly and well packed.”

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Posted 6 years ago

“Great choice of products and reasonably priced!”

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Posted 6 years ago

“I was really pleased with our delivery. We only ordered some shelves for the shower but they were exactly what I'd been looking for.”

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Posted 6 years ago

“Great service start to finish”

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Posted 6 years ago

“Great product. Very pleased.”

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Posted 6 years ago

“All the items we received were of a high quality and the quadrant shower easy to put together. Delivery was quick despite the current Covid 19 disruption. I have used in the past and will use again for our en-suite extension.”

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Posted 6 years ago

“Always had excellent service from Victorian Plumbing, have fitted several bathrooms for clients and have used everything from vanity units and toilets to taps, always good service and great products.”

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Posted 6 years ago

“Very efficient. And delivery was bang on time. Very impressed.”

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Posted 6 years ago

“Dear all Just recently became a trade customer and haven’t had any complaints whatsoever Items arrived well packaged and scratch less Keep it up! Chris”

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Posted 6 years ago

“Excellent service great prices delivery on time 5 star”

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Posted 6 years ago

“Arrived well packed and in good order with delivery on time as quoted.”

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Posted 6 years ago

“just what I needed”

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Posted 6 years ago

Victorian Plumbing is rated 4.5 based on 20,116 reviews