Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were so grateful for the care Cocoa received and their sensitivity was much appreciated during a very difficult time for us.”

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Posted 7 years ago

“Had an emergency at 4:15am staff very helpful with directions texted to my phone and seeing me at that time.”

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Posted 7 years ago

“My Lhasa apso was admitted at 3pm on Saturday 24th June being very poorly. Had his 1st test results communicated by 7pm that evening with regular updates going forward. All staff very attentive professional and understanding. Managed to get the wee guy home the following Thursday and so far so good.”

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Posted 7 years ago

“Whilst nobody wants to visit an emergency vet at a difficult time, the service provided was compassionate and professional.”

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Posted 7 years ago

“It was a relief to be able to see a vet out of hours and I felt that my pet was thoroughly examined and well looked after. Unfortunately the outcome wasn’t positive, but the vet explained everything to me very clear and with genuine empathy.”

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Posted 7 years ago

“They were waiting when I arrived at midnight all ready. They were brilliant. My dog isn't good at the vets but they gave her time to settle. Amazing.”

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Posted 7 years ago

“Friendly efficient service, clean environment, would highly recommend this vets.”

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Posted 7 years ago

“Really calm and caring”

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Posted 7 years ago

“Very caring towards my cat before and after we had to sadly say goodbye to our little boy who had been hit by a car.”

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Posted 7 years ago

“In the very sad time I had to deal with you the vet and staff were supportive and professional at all times”

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Posted 7 years ago

“The vet we saw was excellent”

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Posted 7 years ago

“Fab device there when we needed it. Helpful and kind.”

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Posted 7 years ago

“The vet and nurse on duty were professional, sensitive, sympathetic and gentle with my gorgeous girl under very worrying and upsetting circumstances.”

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Posted 7 years ago

“They were so caring from start to finish , was such a sad time for our family but we knew Lola was well cared for at the end , all we can say is thank you 💕❤️❤️”

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Posted 7 years ago

“Great service lovely people. Very happy 😊”

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Posted 7 years ago

“Staff were very considerate and understanding at what was a very difficult and emotional time. Thank you for your help and support”

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Posted 7 years ago

“Quick to help and great communication to give us directions let us know what was happening etc”

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Posted 7 years ago

“Treated my dog quickly and effectively and he is now making a full recovery..kept with daily updates and passed all relevant info to my regular vet.”

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Posted 7 years ago

“After a traffic accident we rushed our puppy to this vets during out of hours ... What an amazing vets ... 10000% about our puppy and going out of there way and beyond so save him .... This vets is about the love of animals and not about £££ . I would recomend this vets highly ❤️❤️”

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Posted 7 years ago

“Loved the team at Vets Now, Swindon. They attended to Lupa as soon as we arrived and provided an estimate for her care. She stayed in overnight, and we received a phone call from the vet to let us know how she was doing. Thankfully, we were able to collect her the following morning. Than you so much for looking after our baby girl!”

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Posted 7 years ago

Vets Now is rated 4.3 based on 2,805 reviews