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Vets Now Reviews

4.3 Rating 2,805 Reviews
81 %
of reviewers recommend Vets Now
4.3
Based on 2,805 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Vets Now Reviews

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Our Parson JRT cross went to vets now for out of hours care with what we now know is haemorrhagic gastro-enteritis she was gushing (not exagerated) blood from her bottom we thought we were going to lose her but with the great care of vets now out of hours service and our own vets care during the day our pet has recovered very well you wouldn’t think 3 weeks later that it’s the same dog! Thank you vets now for taking such good care of Isla! Just remember, if you read this make sure you get a good pet insurance !!
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Posted 6 years ago
Very professional listened to everything we informed them about. Everything was about our dog there experience is why we still have him today jumping around. But they were also great with us talked us through each stage.
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Posted 6 years ago
Very friendly knowledgeable staff who have really looked after our very poorly dog. Only criticism is sometimes a very long wait at the reception desk after your app. Would still recommend.
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Posted 6 years ago
Open just when we needed them, friendly, welcoming and efficient.
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Posted 6 years ago
Done everything possible to help me through my difficult time and very informative.
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Posted 6 years ago
The staff were lovely in dealing with a sad situation with the vet, John being exceptional with his manner in dealing with us and our beloved Jasper as he unfortunately had to get put to sleep, thanks for helping in our heartbreaking time.
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Posted 6 years ago
Nice staff, very caring. We liked the care and attention given.
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Posted 6 years ago
Excellent care and service :)
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Posted 6 years ago
The vet was a wonderful lady
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Posted 6 years ago
Vets very helpful
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Posted 6 years ago
Very friendly and caring.
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Posted 6 years ago
When I took Jackson (god rest his soul) to the vest in an emergency the vets team were very good trying to save my boy. Unfortunately he passed away that night, but, even after the event they sorted his funeral out out and kept him at rest til my wife could morn him the next day.. Fantastic vets.. +++++
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Posted 6 years ago
very professional and caring staff
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Posted 6 years ago
Although it was a very very hard time for us the service we received was brilliant. Misty revived kindness and the best care she could have. I very greatful
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Posted 6 years ago
Vets now were exellant putting my mind at rest after Megs operation. We had to take her to vets now it was alarge op and the bandage came off Carrie was reasuring and very helpful
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Posted 6 years ago
I have nothing but praise for the vets at vets4pets Chillwell. My dog was seriously ill and had to have an emergency operation. The vets and out of hours vet were amazing giving her the care that she needed and answering questions I had as a concerned owner. I would also like to thank the nurses for the care they gave my girl. Also the reception staff for their help and kindness showed to me at a very worrying time.
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Posted 6 years ago
They were calm, kind and caring. Losing our dog after 17 years was very sad but the quality of the service provided was delivered sensitively and second to none
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Posted 6 years ago
Very caring and supportive in a difficult situation for my family and pet
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Posted 6 years ago
Great service our dog was seen within 5mins of our arrival
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Posted 6 years ago
The vet kept us up to date with the condition of our dog all through the night , they informed us with what tests they were doing to try and help him. Sadly there wasn’t any more they could do for him , and he was put to sleep. The aftercare with us was so thoughtful, we received a sympathy card and some forgetmenot seeds which was such a lovely gesture.
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Posted 6 years ago
Vets Now is rated 4.3 based on 2,805 reviews