Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for the kind and caring way you help us with the extremely difficult decision that we had to make.”

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Posted 5 years ago

“Prompt assessment of the situation with my guinea pig. Professional approach to treatment and discussion with me.”

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Posted 5 years ago

“A very upsetting time made easier by lovely receptionist & very understanding & caring vet Thank you”

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Posted 5 years ago

“Excellent care and treatment for Digger. First time emergency visit and could not praise everyone highly enough.”

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Posted 5 years ago

“Caring and professional”

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Posted 5 years ago

“Very helpful at a weekend when I was unable to see my usual vet”

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Posted 5 years ago

“Can't recommend Vets Now highly enough. Our family dog sadly passed away on a weekend night and they were on hand to advise & deal with the situation with great professionalism and compassion. Thank-you”

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Posted 5 years ago

“both my visits, I have to admit the staff were very friendly and extremely sensitive, in what were difficult circumstances, thank you”

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Posted 5 years ago

“Excellent caring vets who dont charge extortionate fees.”

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Posted 5 years ago

“Brilliant quick and friendly service. Made us relax in a very stressful upsetting situation”

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Posted 5 years ago

“Great service lovely staff but bit expensive”

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Posted 5 years ago

“Very friendly vet who was great with our cat and assured us he was ok.”

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Posted 5 years ago

“All the help and careing they gave my cats is amazing i can’t thank them enough for what they did for my cats”

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Posted 5 years ago

“Very friendly and helpful.”

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Posted 5 years ago

“We bought Sid in a he had just been hit by a car. Within 5 minutes of arriving he was hooked up to all sorts of life saving & monitoring equipment. The prognosis was very poor in the first 24hs was very poor. The care he received was second to none. The vet and support staff were brilliant. Sidney has gone on to make a full recovery. I can't recommend then highly enough.”

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Posted 5 years ago

“Always friendly, welcoming and very caring.”

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Posted 5 years ago

“Lovely staff good customer service but the price prohibits keeping pets, this was over two weeks of our family living allowance and we had to use our daughters DLA money to pay for the treatment of our rescued cat!!”

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Posted 5 years ago

“Regardless of the fact my little puppy died it was through no fault of theres they were there for me as soon as i walked in the door and took her straight to be cared for they were both efficient and caring and kept me updated with an explantion in english so I understood what was happening and as i said even though my little girl died i could not have ask for it to be dealt with any better so thanks guys for all who helped care for my little chanel in her final hrs i would also like to add the receptionists are also getting five stars from me as when i came in to pay my bill and put in my insurance forms they were so helpful which I truly appreciated at that awful time so to both vets and nurses and receptionists a BIG THANK YOU 💖👍”

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Posted 5 years ago

“Mabel was a very healthy basset hound during her 16 years! But when the time came to put her to sleep, the support we received in reaching that decision, and the care and compassion from the vet and nurse, helped more than we can say. Thank you all.”

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Posted 5 years ago

“Staff excellantwith us & our baby girl tess, it was very peaceful and the service we received afterwards was fantastic. Would highly recomend them and already have. Thankyou”

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Posted 5 years ago

Vets Now is rated 4.3 based on 2,805 reviews