Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very caring and respectful”

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Posted 6 years ago

“That staff were absolutely fantastic throughout the time we had to deal with them, I would like to say thank you to everyone who was working on 9 September as they were very professional and understanding of our situation. Great team, who deal with many different situations on a daily basis, not any easy task! Thank you Mark”

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Posted 6 years ago

“Very efficient and caring staff”

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Posted 6 years ago

“Perfect care, they saved my cats life”

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Posted 6 years ago

“Caring and considerate staff. Always helpful and interested in your pets welfare”

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Posted 6 years ago

“Very expensive but we were seen within 30mins of our initial call. Our dog responded to treatment immediately and was much better after 24hrs. The girls on duty that night were lovely, friendly and caring.”

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Posted 6 years ago

“The vet we see was fantastic really nice and check my dog over without rushing. 10 out of 10. However i live a good 20mins or more from the vets and also went to the wrong one started to panic as had no sat nav and was aware that this was taking far too long to reach a vet in an emergency situation. Luckily my dog was ok in the end but could of been a different story. Not ideal traveling all that way when you need a vet asap.”

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Posted 6 years ago

“The vet we saw was looking lovely and really good with Oliver, who was very unhappy and in a lot of pain. We got to see a vet very quickly and Oliver received treatment, which had him comfortable and relaxed enough to sleep within 24hrs....thank you xx”

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Posted 6 years ago

“5 star! Absolutely first class service! Everyone went above and beyond to look after Harvey when he was incredibly poorly - thank you so mich”

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Posted 6 years ago

“Excellent service - sympathetically served”

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Posted 6 years ago

“My dog had been stung by a wasp and her face was swelling. I couldn’t risk her not being seen. My experience of Vets Now was extremely positive. Empathetic, efficient and thorough. Couldn’t ask for, or expect more. Given anti inflammatorys and all was well. Reception staff even helped me fill out my insurance forms. Highly recommend.”

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Posted 6 years ago

“Vets Now is open 24/7. I got my pet an appointment with no problems. Staff were very helpful and vet was very thoughtful and caring. Place is very clean, with free water and hot drinks.”

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Posted 6 years ago

“My rabbit Lily was very well cared for during her illness and we were kept informed of any issues.”

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Posted 6 years ago

“Great service! The Vet who looked after our dog after major surgery was kind, professional & kept me well informed. I would recommend Vets Now to everyone. Thank you so much”

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Posted 6 years ago

“Vets Now staff were helpful and kind when we had to take our dog to be put our dog to sleep. They understood how upsetting it was and helped make the process a tiny bit easier.”

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Posted 6 years ago

“Excellent, very friendly staff”

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Posted 6 years ago

“Absolutely first class service and very professional”

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Posted 6 years ago

“The vet was very good even though suspected nothing could be done he ensured he check all possilbilties. Thank you”

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Posted 6 years ago

“It was good to have this service available when we needed it.”

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Posted 6 years ago

“Excellent care and outstanding staff who demonstrated understanding throughout Butch's treatment.”

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Posted 6 years ago

Vets Now is rated 4.3 based on 2,805 reviews