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Vets Now Reviews

4.3 Rating 2,805 Reviews
81 %
of reviewers recommend Vets Now
4.3
Based on 2,805 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Vets Now Reviews

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

The care & treatment given to my cat Jerry was outstanding. He had been missing for 4mths & was handed into the vets very unwell with a poor outlook of euthenasia as the best option. I had a few hours with him before he passed away peacefully & pain free thanks to the vets.
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Posted 6 years ago
Always there when you need them. Friendly staff. Had to take my cat in 2016 and again in 2018.l
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Posted 6 years ago
I had to visit the vets as an emergency as our cat had been hit by something probably a car, his back end had completly gone. The vet told us to bring him straight up and he was seen the moment we bought him in. We were informed of everything they were doing, explained thoroughly the vets experienced and honest opinion on our boys injuries, the extent of them, the treatments available and the costs.After a long and difficult discussion, due to the extent of my cats injuries he had sufferred head trauma I decided it was best to say goodbye to him. The vet and the nurse could not have been more sympathetic or reassuring to me and my daughter. Everything was explained to us, there was no rush to say our goodbyes, I cannot fault the surgery or any of the staff during this difficult and precious time. A week on we received a beautiful card and some forget-me-not seeds in memory of out beautiful boy. A gorgeous final touch from all the staff at the surgery. I appreciated more than anything the vets honesty towards my boys injuries, a true gentleman. Thank you. I would highly recommend this surgery to any pet owner.
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Posted 6 years ago
Amazing staff
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Posted 6 years ago
Amazingcare. Constant comms. Actively diagnosing and treating 24:7
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Posted 6 years ago
Really lovely, caring staff! Couldn’t of asked for a more efficient team of people, took my cat in, he was seen straight away and had the best care possible! Will never forget how kind and utterly amazing you were with my Clyde x
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Posted 6 years ago
Very careing staff .looked after my dog,and kept me updated..Thank You for your help.
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Posted 6 years ago
Amazing people thank you
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Posted 6 years ago
I have used vets now on 3 occasions out of hours. They were professional sensitive and thorough each time.
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Posted 6 years ago
Our much loved pet Kita visited vets now Manchester and was really poorly. We were assigned to James, a highly qualified vet who treated kita as if she was his own dog. Every diagnosis was explored from minor to major treatment. We highly recommend vets now Manchester and thank you to all staff from the vets all the way through to receptionists, from Kita and all her human family xx
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Posted 6 years ago
Excellent vets
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Posted 6 years ago
Sadly not a happy outcome but the vets did all they could. Kind & sympathetic. Thank you.
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Posted 6 years ago
Helpful on the phone, told me what to expect when we arrived and likely costs. Found the staff very caring and comparionate. They treated my pets injury and very grateful for them on a Sat night out of hours.
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Posted 6 years ago
The people on the phone were very helpful and informative of what they could do to help my guinea pig when he was in pain and suffering from bloat. They made sure I knew the costs involved before bringing him in. Once I was there, they were very supportive, and even though it was too late to help him (he passed away on the journey there), they still tried their best to help.
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Posted 6 years ago
First class
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Posted 6 years ago
So relieved to find this practice on a Saturday night when my dog was in trouble. Very friendly ,
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Posted 6 years ago
Caring, compassionate, considerate. We were given the bed care at a dreadful time and our gorgeous Millie was looked after amazingly. The last act of love for our gorgeous girl was the best it could possibly be. Thank you.
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Posted 6 years ago
Cannot rate Vets Now highly enough. The care and attention that my dog and I received from everyone there was outstanding. Scott Internal Medicine Specialist in particular deserves a special mention. He diagnosed quickly what was wrong with my dog and has been a pleasure to deal with. He truly cares about his patients and their owners.
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Posted 6 years ago
They were great when my cat was poorly, they saw her straight away, gave her a thorough examination and diagnosed the problem. She was much better the next day. She has heart problems so I have to get treatment straight away and they were so good.
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Posted 6 years ago
Very professional under sad circumstances .young lady vet just come on shift was brilliant and understanding ,we were absolutely gutted and crying and she gave us time to grieve and stay with dog .explained everything to us .like losing a child to us it was and the treatment and respect was just great thank you very much
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Posted 6 years ago
Vets Now is rated 4.3 based on 2,805 reviews