Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Saw my cat immediately as an emergency and issue resolved within an hour great service”

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Posted 7 years ago

“The time givern with my cat at the end of he's life and gentleness of how it was done .the understanding of wate a sad time it was for us.”

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Posted 7 years ago

“They were very helpful and clear instructions and the dog was fine x Happy days excellent service.”

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Posted 7 years ago

“Thorough, caring, expert. Empathetic to patient and owner. Reassuring and comforting.”

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Posted 7 years ago

“After the tragic passing of my lovely boy I took him to vets now who took care of him from there and were great support”

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Posted 7 years ago

“From start to finish, every member of staff was understanding, compassionate but very informative in such s very unhappy, stressfull situation.”

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Posted 7 years ago

“They took great care of my cat .”

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Posted 7 years ago

“Staff were really friendly and helpful and the vet himself was great really put mind at rest and cured my little pooch even though she wasn't impressed with her treatment”

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Posted 7 years ago

“i was very very happy with all the help i have got with the treatment me and my pet cat iskia has got god bless you alll”

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Posted 7 years ago

“Vets now were fantastic with my little dog after she suffered a massive heart attack. Her heart stopped beating altogether just as I ran in their door. They performed CPR and numerous other things to start her heart again. If it hadn’t been for them I would not have her here with me 1 week later. I’d heard a lot of unpleasant things about Vets Now but in all sincerity from the bottom of my heart, I can never thank all the staff enough. If staff read this then it was North St in Glasgow and it was my wee Baybie”

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Posted 7 years ago

“Looked after our cat very well with lots of love for him and lots of information and advice for us.”

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Posted 7 years ago

“My first time visiting here, I am very, very impressed with the level of service and care. They were straightforward regarding costs on the phone before we set off so there were no surprises. The receptionist/nurse Debbie met us in the car park (lovely lady) and took us straight in, there was no waiting around. We were kept informed throughout each stage and treated with complete professionalism. The building is immaculately clean and tidy inside and out. The vet we saw was very knowledgeable, explained everything and made us feel at ease that there were no further issues when it was time to take our dog home, and that if it did come to it that we had to return later in the night someone else had read through our file and could take over when he finished his shift. Don’t get me wrong, it’s never cheap to take your pet to any out of hours emergency vet but this is one of the very best. Can’t recommend enough.”

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Posted 7 years ago

“This was a very difficult time and I was seen quickly and was made to feel as comfortable as possible. Very caring staff and my dog was treated with dignity”

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Posted 7 years ago

“Vets Now helped the best they could with my hamster Bertie and were really lovely with Bertie.”

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Posted 7 years ago

“Very informative at the 24hr Emergancy vets”

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Posted 7 years ago

“Lovely reassuring friendly vets and staff at the call centre”

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Posted 7 years ago

“They were very considerate with my dog and looked after him very well.”

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Posted 7 years ago

“Very happy with their 24hr Emergancy service”

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Posted 7 years ago

“The lady on reception on our arrival gave us an excellent service, the practice was very clean and smelt lovely (not like some vets I’ve been to). I also notice a separate room in the waiting area for cats, brilliant.”

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Posted 7 years ago

“I thought George was an excellent vet. Superb. Thank you”

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Posted 7 years ago

Vets Now is rated 4.3 based on 2,805 reviews