Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You DIDN'T make me happy but you did make it peaceful for duke we still miss him dearly”

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Posted 7 years ago

“The compassion and empathy and professionalism shown at the horrible time”

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Posted 7 years ago

“All the staff were so wonderful, thoughtful and kind at such a very difficult time.”

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Posted 7 years ago

“Everything from our call to when we arrived was quick, responsive and caring. They prioritised our case due to the level of concern and we didn’t wait long. We had a very kind, responsive and concerned vet that was professional, reassuring and caring. The vet was excellent and the staff very helpful. Highly recommend the service!!”

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Posted 7 years ago

“A happy outcome for our puppy so we’re absolutely delighted. Really impressed with the service & the night vet, Rosa is brilliant, great communicator & inspired confidence in us & our pup too i’m Sure. Also found reception staff very pleasant & efficient too👍”

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Posted 7 years ago

“Excellent very friendly thank you so much”

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Posted 7 years ago

“Just made the whole situation easier to deal with”

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Posted 7 years ago

“Your a great vet you look after jake and now max great vet”

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Posted 7 years ago

“Vets Now are always really friendly and caring, from making the appointment on the phone to seeing the vet. Always such a great service and I know my pets are in the best hands for the care they need. Exceptional!”

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Posted 7 years ago

“My puppy had eaten 12 400mg ibruprofen. I called ahead and they were waiting for us. My puppy was unconscious when we arrived. She was assessed and we were told the options. Luckily she pulled through. The team were excellent, explaining everything to us & keeping us informed, they were only to happy to answer our questions. With out them I would of lost my puppy. Would definitely recommend them.”

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Posted 7 years ago

“Caring & gave as me ch time as I needed to d al with the news & situation”

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Posted 7 years ago

“They were friendly and professional and went the extra mile to look after our beloved cat.”

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Posted 7 years ago

“Very professional from the first emergency phone call all the way through.”

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Posted 7 years ago

“Extremely helpful and everything explained so always aware of what was happening and very thorough.”

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Posted 7 years ago

“Our beloved dog, Toby, developed a severe cough & panting at 3.00 am Sunday morning so we rang Pets now and they told us to “ bring him straight away,” which we did, and they were waiting at the door when we arrived, unfortunately, it was too late for poor old Toby, he had gone in my wife’s arms. But the staff arranged for his cremation and we got him back in a beautiful wooden box, all done very tastefully, it was a wonderful end to a tragic event made so much easier for us by the wonderfully sympathetic staff, we couldn’t fault them in any way.”

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Posted 7 years ago

“Kindness and understanding”

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Posted 7 years ago

“A very caring vet service at a difficult time. Excellent facilities and wonderful staff.”

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Posted 7 years ago

“Treated our little dog out of hours for an anal gland abscess. He is now well on the road to recovery.”

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Posted 7 years ago

“Very sympathetic and understanding.”

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Posted 7 years ago

“Very quick to allocate an out of hours vet for us within a 15 min drive. Seen within 5 mins and were Very helpful in diagnosing our gineau pig. Answered questions about charges on phone also so we were prepared for the bill.”

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Posted 7 years ago

Vets Now is rated 4.3 based on 2,805 reviews