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Vets Now Reviews

4.3 Rating 2,805 Reviews
81 %
of reviewers recommend Vets Now
4.3
Based on 2,805 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Vets Now Reviews

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Excellent care given to Rocky our Beagle thanks
Helpful Report
Posted 7 years ago
Arrived late at night with a seriously ill pet. Loving care and attention put our minds at rest.
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Posted 7 years ago
Kind friendly staff made me feel at ease leaving my dog with them for the night
Helpful Report
Posted 7 years ago
Our dog was attacked, so we were very upset. The surgery was very empathetic, helped us access our insurance, effective surgery.
Helpful Report
Posted 7 years ago
Efficient and caring
Helpful Report
Posted 7 years ago
Excellent out of hours service. Very reassuring to know that they are available to use in an emergency
Helpful Report
Posted 7 years ago
We took. Our dog in who was dying in front of us. Vets now tried to resuscitate her for around 10 mins although realistically she had already gone. They were very friendly, professional and compassionate given the circumstances. A great service. Thank you.
Helpful Report
Posted 7 years ago
Sensitive and efficient.
Helpful Report
Posted 7 years ago
very helpfull staff and understanding
Helpful Report
Posted 7 years ago
Very thorough with my puppy , even though no one knew what was wrong
Helpful Report
Posted 7 years ago
Lovely vets very caring and understanding. X
Helpful Report
Posted 7 years ago
I received excellent advice over the telephone in the early hours of the morning from a very kind, caring receptionist. This was followed by outstanding treatment by very professional vets.
Helpful Report
Posted 7 years ago
They were very reassuring when I was very upset. They nee what they doing. They advise of cost up front you know what you have to pay. They made the cat well.
Helpful Report
Posted 7 years ago
Not happy because of the. Circumstances but extremely thoughtful and understanding at a sad situation
Helpful Report
Posted 7 years ago
Happy is not what I would use, however comfort and support was excellent at that sad time. Are pet and us were treated with great dignity and sympathy. Thank you
Helpful Report
Posted 7 years ago
The staff were friendly efficient
Helpful Report
Posted 7 years ago
Very kind, efficient and friendly
Helpful Report
Posted 7 years ago
Very happy with the service they were very efficient and very professional. I think they saved our dogs life very very grateful
Helpful Report
Posted 7 years ago
The staff were very helpful and helped me through a very difficult decision
Helpful Report
Posted 7 years ago
My dog “floyd” was recently put to sleep at the PDSA in Hendon after apparently having a stroke. He Dzerzhinsk was 10 years old and to me irreplaceable. The staff were absolutely brilliant. From the person on the telephone to the vet that put him to rest floyd was treated like he was the only dog there. He was a dog with dignity and they allowed him the same dignity in passing. I can’t speak highly enough of you people. The weekend started at Pinner rd and ended in Hendon on the Monday and over them 3 days everybody was brilliant to us. Thank you for everything. B Henley
Helpful Report
Posted 7 years ago
Vets Now is rated 4.3 based on 2,805 reviews