Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I liked how the appointment wasn’t rushed. There was plenty of time to ask questions. The receptionist was lovely too.”

Helpful Report

Posted 7 years ago

“Available when I needed them. Answered phone straight away and straight in to see the vet when we arrived”

Helpful Report

Posted 7 years ago

“They were very understanding and compassionate with me during my loss”

Helpful Report

Posted 7 years ago

“Happy is not quite the right word, but extremely efficient in putting my lab down and managing the cremation. Thanks!”

Helpful Report

Posted 7 years ago

“They do everything they can for my dog. That's what made me happy. They do everything they can for him.”

Helpful Report

Posted 7 years ago

“Excellent care and advice Wonderful vets who explained everything . Positive and reassuring”

Helpful Report

Posted 7 years ago

“The vet showed great empathy & understanding when we brought our dog in one Sunday afternoon when she had collapsed suddenly. He was still on duty when we were able to collect her in the evening and explained all he had done for our dog and advice on what’s best for her. Great service when you need it most.”

Helpful Report

Posted 7 years ago

“Excellent care, sorted my little dog out in the middle of the night. Thank you”

Helpful Report

Posted 7 years ago

“Davinia and leonora are great- my dog is recovering well from major surgery”

Helpful Report

Posted 7 years ago

“Fantastic service when you need a vet quickly. I was totally impressed but the kind, prompt and professional service!”

Helpful Report

Posted 7 years ago

“The vet and staff were so kind and helpful. They accommodated my daughter in a wheelchair too. We were so relieved to be able to get help for our guineapig. She has fully recovered now. Thankyou!”

Helpful Report

Posted 7 years ago

“Veryful in the service and treatment that they gave and understanding I know they give 100% for every pet that they see .”

Helpful Report

Posted 7 years ago

“The vet was very gentle and sympathetic and understanding at a very sad time for us”

Helpful Report

Posted 7 years ago

“Reassuring on the phone, clear explanation of what was going to happen. Vet was superb, sad outcome but inevitable in the situation. Couldn't ask for a more peaceful end for my beloved horse.”

Helpful Report

Posted 7 years ago

“Lovely staff and very caring”

Helpful Report

Posted 7 years ago

“Took my 19 yr old cat Alice to them at St Anne's Vets in Eastbourne on a Sunday afternoon with sudden emergency. Don't want to go into details but the vet and receptionist were so kind to us. The vet (I think his name is Adam) laid out our options and allowed us time to make the kindest decision. He then allowed us more time with Alice until we were ready to leave her. Lovely people and unbelievably kind not only to Alice but also to us.”

Helpful Report

Posted 7 years ago

“i found them very helpful and informative”

Helpful Report

Posted 7 years ago

“Quick service out of hours - left reassured thank you”

Helpful Report

Posted 7 years ago

“Under the circumstances we were treated very well and the staff were very helpful and understanding”

Helpful Report

Posted 7 years ago

“Empathetic approach. Helping with choice making (hate when vet asks me to make a choice, its not my place to do it so i liked it i was explained the care )”

Helpful Report

Posted 7 years ago

Vets Now is rated 4.3 based on 2,805 reviews