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Vets Now Reviews

4.3 Rating 2,805 Reviews
81 %
of reviewers recommend Vets Now
4.3
Based on 2,805 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Vets Now Reviews

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

We were very touched by the degree of care given to Millie, and ourselves when we came to pick her up. All of the staff were lovely and very professional. Please pass on our thanks again to all of staff.
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Posted 7 years ago
Vet was very patient and reassuring, yet honest with how our dog is. Took us in straight away on the early ours of Saturday morning and made us feel extremely comfortable. Thank you so much.
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Posted 7 years ago
Very caring
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Posted 7 years ago
They listen to you about your animal & very kind & caring
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Posted 7 years ago
Staff were really friendly and very professional. Premises was spotlessly clean. Highly recommend.
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Posted 7 years ago
Lovely vets and nurses who helped us in a very upsetting and difficult time with our special fur baby Toby
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Posted 7 years ago
Friendly,helpful services
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Posted 7 years ago
Helped me v quickly to decide what was best for Bobby.
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Posted 7 years ago
It was a very sad reason to need their support but we were supported with compassion and care
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Posted 7 years ago
Very friendly
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Posted 7 years ago
They were my Jake's vets. Care second to none Jake passed in my arms at 1.10 am Wednesday 30 June I just wish I could have been stinger and sat with him longer after he left for doggy heaven . Many thanks x
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Posted 7 years ago
Absolutely outstanding care from the staff here. I needed their help in an emergency over a bank holiday weekend and was blown away by how kind and lovely the staff were.
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Posted 7 years ago
I telephoned in the early hours of Sunday morning. The person I spoke to was calm, friendly and reassuring. When I arrived I was welcomed in the same manner. The Vet who saw my cat was equally welcoming. He was thorough, informative and knowledgeable. I left less stressed and totally reassured. Hats off to the PDSA out of hours service. Many thanks.
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Posted 7 years ago
Everything was explained regarding treatment. Staff were lovely. We felt that our cat was in good hands
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Posted 7 years ago
The receptionist was very polite, friendly & approachable & the vet was very professional & explained everything clearly.
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Posted 7 years ago
They were great looking after my dog Stella when she had gastroenteritis. They were really helpful. Nothing wS a bother.
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Posted 7 years ago
I rushed my dear friend and companion of 15 years to vets now after an emergency situation at home. we were quickly rushed into a room where the vet asked about my boy, and then advised it was sadly time to let him go. I felt he was so compassionate and completely understood how difficult this situation was and also how important bailey was to me and the family. I felt safe in leaving bailey with vets now at that horrific time. I miss my bit terribly
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Posted 7 years ago
Reassurance for our dogs babies
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Posted 7 years ago
We took our sick rabbit, Gordon, to see you and although it did pass the person who saw to him went above and beyond to try and save him
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Posted 7 years ago
Jess and Davide were incredible. They saved my very poorly cat and he’s so much better now. Can’t thank them enough!
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Posted 7 years ago
Vets Now is rated 4.3 based on 2,805 reviews