Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff excellent and very attentive. Everything well explained.”

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Posted 7 years ago

“Fast efficient friendly service the vet Alex and nurse Katy showed that they really cared about my dog. Thank you so much for the treatment and advice given.”

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Posted 7 years ago

“Well, the outcome was not happy, but the vet was excellent, he explained all the options, but we all knew what the final result was going to be, and my pet was euthenised with care and compassion.”

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Posted 7 years ago

“Lovely receptionists, really nice vet, calm and very clean, professional and respectful.”

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Posted 7 years ago

“The vets at this practice were amazing. They greeted us with friendly faces and reassured us with explaining treatment. They dealt with my dog speedily and with great care and love. Fantastic people keep up the good work!!”

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Posted 7 years ago

“So kind and helpful. They could see I was really upset, and were absolutely lovely.”

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Posted 7 years ago

“Very reassuring to know my cat was looked after by the team.”

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Posted 7 years ago

“Rapid response to my dogs illness Well looked after and now on the way to a full recovery”

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Posted 7 years ago

“My pet was seen to immediately based on what I'd said on the phone about his symptoms, and the staff were very efficient and knowledgable.”

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Posted 7 years ago

“A speedy response to our pets medical needs and a pleasant and helpful staff. Also Vets with a positive attitude who have always made themselves available to talk to us and answer any of our questions/concerns.”

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Posted 7 years ago

“Professional friendly staff, put me at ease as soon as I walked through the door, my dog was seen very quickly and treatment was sorted within 15 mins of arrival... couldn’t recommend them enough! Deserve more than 5 stars.”

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Posted 7 years ago

“The vets were dedicated, patient and very supportive of both my dogs needs and mine through an extremely difficult time. They took the time to ensure I had enough time to say goodbye”

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Posted 7 years ago

“I’m very pleased with my visit to Vets Now. They fitted me in straight away and got the advice and treatment for my dog that we needed.”

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Posted 7 years ago

“Very sadly our beloved dog Sam was referred to Vets Now in North Manchester to investigate further a recurring problem with his pancreas. Thank goodness for pet insurance!! At Vets Now they have update technology and it is a fantastic animal hospital. All the staff were very professional and caring. Sadly we lost our lovely dog but we felt we did everything we could and the greatest care and sensitivity was taken over Sam.”

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Posted 7 years ago

“Excellent service from when I called and spoke with the receptionist who was so lovely right through to seeing the vet who went to great lengths to explain what had happened and how. Highly recommend.”

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Posted 7 years ago

“A very stressful night, thought the worst would happen to my cat. They were so calm and caring and gentle with her and she ended up doing better than anyone ever thought :) Can't thank them enough!”

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Posted 7 years ago

“Really happy with the service and care shown by vetsnow.”

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Posted 7 years ago

“Very efficient service with a kind and understanding approach. I felt at ease very quickly due to the calm efficiency of the staff.”

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Posted 7 years ago

“Staff were absolutely amazing. The receptionists, nurses and vets all very helpful and friendly”

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Posted 7 years ago

“My cat Nellie was extremely poorly and through the efficient and very caring Way that the staff dealt with both her and myself it made it a less traumatic time for us all Nellie is now on the road to recovery.”

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Posted 7 years ago

Vets Now is rated 4.3 based on 2,805 reviews