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Vets Now Reviews

4.3 Rating 2,805 Reviews
81 %
of reviewers recommend Vets Now
4.3
Based on 2,805 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Vets Now Reviews

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Very pleased with the way our precious wee dog barney was looked after at vets now. So greatful to them. Staff were very pleasant and caring. Thank you so much.
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Posted 7 years ago
I am very impressed with the care and treatment my 8wk old puppy received on Sunday pm. The speed in which she was seen was incredible. Also I must praise the reception staff for their concern and attention they gave me.
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Posted 7 years ago
Kind caring staff, thorough checks of pet but rediculously expensive
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Posted 7 years ago
Great in difficult time friendly thorough Sunday am vet superb
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Posted 7 years ago
Compassionate care from point of initial phone triage. My dog was seen quickly and I was very happy with treatment and advice given. My dog has since made a full recovery.
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Posted 7 years ago
Vets now were amazing with my cat when we had to take her in as an emergency last weekend. So caring and kept me up to date with her progress a couple of times every day she was in.
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Posted 7 years ago
The staff and vet couldn't of been more helpful, polite and genuinely caring. They were very busy sunday evening, but treatment carried out on my pet was first class and cared for as if their own. Felt reassured she 2as in good hands. Thank you so much xx
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Posted 7 years ago
A friendly efficient service even at 2300.
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Posted 7 years ago
Good service , compassionate vet
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Posted 7 years ago
Amazing service
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Posted 7 years ago
The care i recieved was absolutely marvellous.The staff were so caring explaining every thing.Thank you so much for all you did for MILLIE.X
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Posted 7 years ago
Excellent prompt assistance with clear and friendly guidance. Very reassuring
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Posted 7 years ago
After a long wait due to unforeseen circumstances was treated professional and friendly but think it needed another member of staff to welcome in people attending as people attending where left for a considerable time on there own due to staff all hands on deck
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Posted 7 years ago
Excellent service What more can I say
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Posted 7 years ago
Call answered immediately and was told to bring the rabbit straight in. Emergency fees explained over the phone. My rabbit was seen very quickly by the nurse and put on oxygen as she was in shock due to fly strike. The vet explained the euthanasia process and my rabbit was PTS under GA to cause minimal distress.
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Posted 7 years ago
We took our dog to Vets Now when sadly she passed away suddenly on a Saturday evening. The staff were so kind, they took us to a private room as they could see we were upset, they even made us a hot drink. The vet then went through are options and let us talk about our dog. We were tested with the compassion and respect. We are very grateful for the kindness shown to us after the loss of our much loved Sasha. Thank you
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Posted 7 years ago
The Vets @ Glasgow Vets Now we’re empathetic,& reassuring, knowledgeable and very professional
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Posted 7 years ago
Took great care of my Poppy. Thanks so much.
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Posted 7 years ago
The girls were just lovely , caring and very professional
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Posted 7 years ago
Very careing lovely people. Very difficult time for us was made a little easier.
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Posted 7 years ago
Vets Now is rated 4.3 based on 2,805 reviews