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Vets Now Reviews

4.3 Rating 2,805 Reviews
81 %
of reviewers recommend Vets Now
4.3
Based on 2,805 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Vets Now Reviews

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

We visited 3 vets within 24 hours when our cat became seriously ill out of nowhere. Vetsnow were fantastic, caring, compassionate and were the ones to find the problem. Thanks to them our coco is on the mend. Yes they are expensive because they are a specialist hospital but I wouldn’t hesitate to use them again! We can’t thank them enough 😀
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Posted 7 years ago
Amazing care & helpfulness but horrendously expensive. I don’t see why their costs should be at least 100% more than everyday vet practises. We are all animal lovers after all.
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Posted 7 years ago
Great service and really did help to get my dog healthy again after a injury to his neck. Would recommend to a friend or family. ❤️
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Posted 7 years ago
Efficient & understanding
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Posted 7 years ago
Fantastic service, very friendly vet amazing with my dog.
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Posted 7 years ago
The staff were friendly and reassuring. My kitten received excellent treatment on a Sunday afternoon.
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Posted 7 years ago
Looked after my puppy wen she had been unwell. And was out of hours for my vet
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Posted 7 years ago
Sadly despite the best efforts of the Vets Now team we had to have our elderly Westie euthanised out of hours after becoming acutely unwell with breathing difficulties. The care our dog received was outstanding; she was treated with the utmost respect and dignity. Also staff took the time to keep us involved with every decision made and we too treated with care and compassion for what was a very emotional time for us.
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Posted 7 years ago
My dog is very nervous and she was looked after well here. Everything was taken care of for me leaving me to concentrate on my dog. Due to the care of the vets, my dog seems to be making good progress. I was kept well informed of what was happening.
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Posted 7 years ago
This vet saved my dogs life and treated her with the best care
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Posted 7 years ago
The Vet was very caring kept us informed of what was happening and discussed all the steps that we could take, the options we had. On discussion with the Vet we went home and they would try stabilise my dog enough for her to survive an operation. Unfortunately they couldn’t stabilise her and she phoned and advised us and we took the decision to put her down the Vet went and did what she had to and phoned us back to advise my pet had gone. The care and compassion shown was exceptional.
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Posted 7 years ago
Excellent care and wonderful staff
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Posted 7 years ago
Excellent care and service. Just wish it was our usual vets
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Posted 7 years ago
Very caring did all they could to support us at a very difficult time Thank you
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Posted 7 years ago
The staff were very nice
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Posted 7 years ago
They were very careing and helped tani thank you
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Posted 7 years ago
Very nice, welcoming, helpful!
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Posted 7 years ago
Vet & reception team could not have been more helpful at a very stressful time for us.
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Posted 7 years ago
Lovely and caring and made us all feel much better.
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Posted 7 years ago
Without these guys from Harrow I don't know what I would have done.... Thank you so much from Ollie and Stanley the 2 Great Dane's
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Posted 7 years ago
Vets Now is rated 4.3 based on 2,805 reviews