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Vehicle Mats UK Reviews

4.9 Rating 7,885 Reviews
98 %
of reviewers recommend Vehicle Mats UK
Company Reviews Product Reviews
8,281
 Metrics Info
4.9
Based on 7,885 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Vehicle Mats UK Reviews
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Email:

info@vehiclematsuk.com

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Adrian Woodbridge
Verified Buyer
“Cracking set of mats for my Focus. Grey with blue trim and Union Flag logo. Wasn't sure at first if they would fit (automatic so no clutch) so contacted Vehicle Mats UK and was assured they would. Now looking good.”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
Michael
Verified Buyer
“Excellent fit”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
Elaine
Verified Buyer
“As advertised ! Exact fit and look very smart !”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
Ellie
Verified Buyer
“Very quick service and contacts me with all updates”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
Steve
Verified Buyer
“easy to order, correct sizes, good delivery and kept up to date my e mail and follow up after sale was completed.”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
John
Verified Buyer
“Great mats great price”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
Mark
Verified Buyer
“Amazing brilliant fit. Only use this company”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
Michelle
Verified Buyer
“I am really pleased with my new car mats, they look great. Really well made and very quick delivery. Thank you.”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
Peter Levett
Verified Buyer
“I am very happy with my car mats. They arrived in good time for my new car. They fit perfect. Worecomend Vehicle Mats to any one.uld”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
Roger Moore
Verified Buyer
“Excellent quality, good price and good communication”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
Peter
Verified Buyer
“Excellent quality and great value for money. I loved the different personalisation options. Would definitely recommend.”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
Dennis
Verified Buyer
“I received my mat set within the time frame advised. I am very satisfied with the quality of the product which equates to a saving of roughly £120 on the manufacturers price!”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
Sadiq
Verified Buyer
“The mats were even better than I expected”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
William
Verified Buyer
“Item is just what was required, good service and Item made of good quality rubber and sized perfectly for my car. I would highly recommend thsi company”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
Toby
Verified Buyer
“Product arrived promptly and as ordered and was a good fit.”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
Paul
Verified Buyer
“To be totally honest I am very disapointed wuith the walk through carpet may I ordered. I did not opt for the cheapest or even the second cheapest and went for what i thought would be a good quality caerpet mat. The item arrived and the only way to descruibe it is cheap. It has absolutly NO pile at all. Carpet it supose to have pile, its carpet after all not rubber. This mat is as flat as a pancack anmd looks drab. If i had gone for the cheapest I would accept it but I cant see how you could get any a flatter pile so should have as this is horrible. Thje photos on the site are nothing like the mats sent. They show carpet not flat felt. This is my order: SKU: SYS2355-Luxury-Grey-Green/Black Stripe Step 1: Mat Material/Grade Luxury +£24.00 Step 2: Colour/Material Grey Carpet Step 3: Trim Colour Green / Black Stripe +£3.45 The wiord Luxury should mean just that, PILE !!! Sorry, I hardly ever complain about anything but for what I paid this it's terrible.”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
Hi Paul, Thank you for your order and for taking the time to leave your feedback. I'm sorry to hear that the mat did not meet your expectations. Our Luxury grade mats are made from a short, tight pile automotive carpet, which is designed to be hard-wearing and easy to clean. Unlike domestic carpets, automotive carpet is manufactured for durability rather than a soft, fluffy feel. It’s a common misconception that a higher grade carpet will always have a taller pile. In reality, a short, dense pile carpet is often far superior and more durable than a taller pile carpet, which is why this type of material is widely used in automotive interiors. Our Luxury grade mats are 8mm thick with a 900gsm carpet weight, making them thicker and heavier than our Standard grade, and these specifications are listed on the product page to help customers compare the different options available. That said, we completely understand that expectations of materials can vary. If the mat doesn’t meet your expectations, please simply reply to my email and I’ll happily arrange a pre-paid return label so the mat can be returned for a full refund. Kind regards, Chris
Posted 3 months ago
Sarah
Verified Buyer
“The mats are good quality and when the floor clip spacings didn't line up for my car it was no problem when I go tin contact to discuss this and have replacements sent.”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
Jill
Verified Buyer
“Simple, clear instructions which I could follow easily! Emails to keep customer up to date. Information clear and concise. On time as promised! 5 stars from me!”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
Charles
Verified Buyer
“My personal experience is that I received the similar service as another company I used which shares a similar name. You place an order, wait a week for processing then find out that there is a problem with the fitting.”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
Thank you for your feedback. We're sorry to hear that the driver's mat doesn't appear to fit correctly. We haven’t received any contact from you about this issue yet, but we would be very happy to investigate it and arrange a replacement mat if needed. Occasionally vehicles can have different fixing clip types or slightly different spacing depending on model year or factory specification, but once we have a quick look at a photo and a couple of measurements we can normally identify the correct template and resolve the issue quickly. We include our contact details and instructions on the delivery note with every order so that any problems can be reported and sorted as quickly as possible. We’d really welcome the opportunity to put this right for you, so please do get in touch with your order details and we’ll be happy to help. I've just sent you an email with the details we need to fix this for you.
Posted 3 months ago
Jeanette
Verified Buyer
“I purchased rubber mats to fit over the existing mats supplied with the car. They are an exact fit and good quality. I especially like the rear mat which is in one piece and doesn’t slip about like cheaper mats do. Good lead time and good communication on delivery.”
Helpful Report
(Vehicle Mats UK) - Posted 3 months ago
Vehicle Mats UK is rated 4.9 based on 7,885 reviews
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