Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,788 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,788 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

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English

“Website easy enough to navigate, order process simple and the product is very good and exactly what I wanted. Postage was a bit slow and the packet had been squashed in the post hence 4 stars only.”

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Posted 6 years ago

“Ordering is straightforward and swift, as is delivery. Altogether, an impressive customer service!”

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Posted 6 years ago

“Fast efficient delivery. All in all very good service.”

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Posted 6 years ago

“Good service. Quick delivery and easy to use website.”

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Posted 6 years ago

“I've been using Vapour online for over two years and every order is always delivered when expected, if not earlier. Ive contacted customer service regarding pens and liquids and always get a quick response. One of the best things is that there is a great range of flavours to choose from which all taste great.”

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Posted 6 years ago

“Great ..dont like the oils”

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Posted 6 years ago

“great selection of liquids and vape devices all at great value for money and the delivery service is second to none also your web site is simple to understand and use, keep up this great service please.”

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Posted 6 years ago

“Always delivers on time with free delivery. Great price with discount code once registered. Been using Vapour since quitting tobacco 4 years ago. Never let me down.”

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Posted 6 years ago

“Good range and quality products. Regular and exceedingly good delivery-times! What more do I want?”

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Posted 6 years ago

“I'd be delighted to give a positive review but, alas, I still haven't received my item after almost a week, neither have I received a response to my query, either on your site or via email. I'm still waiting...”

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Posted 6 years ago

“Excellent customer service. Prompt delivery. Very good product.”

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Posted 6 years ago

“To date, a good company to deal with. Clear website, prompt delivery”

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Posted 6 years ago

“Excellent service .just ask the guy on counter so helpful”

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Posted 6 years ago

“The quality of the E-liquids is excellent. Delivery is always PROMPT. Communication is POOR or non-existent. I have complained about the failure of coils for my EVOD 650s repeatedly and receive NO REPLY. Successively I have had to BUY new and now have seven functioning batteries and six redundant chargers but only three functioning coils! They are 'out of stock' for replacement! Crazy, but a replacement coil is almost the same price as a NEW Tank, Coil,Battery and a charger!”

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Posted 6 years ago

“I’ve been getting coils for nearly 2 years from you and I would recommend you to others great service thanks.”

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Posted 6 years ago

“Excellent customer service, excellent products at a good price.”

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Posted 6 years ago

“Brilliant service and Excellent quality and super fast postage!!! P”

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Posted 6 years ago

“I have always had excellent service from Vapour, and great discounts. Would recommend them to anyone.”

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Posted 6 years ago

“Great item, competitively priced, fast delivery. Good Service!”

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Posted 6 years ago

“Always fast delivery. On one occasion there was a slight problem with my order but the customer service was second to none resolving it quickly and above my expectations.”

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Posted 6 years ago

Vapour.com is rated 4.7 based on 2,788 reviews