Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,788 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,788 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

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“Very easy transaction, delivered quickly and fully tracked with DPD. Will be buying here again.”

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Posted 7 years ago

“Over 4 years of faultless on-line purchases from the website. Easy to use, and prompt delivery of quality products.”

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Posted 7 years ago

“Had a voucher that ran out on 31st of July and what we wanted was out of stock, until the 1st of August,funny how it came back into stock in the middle of the night 😡”

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Posted 7 years ago

“Tracy is brilliant and helpful”

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Posted 7 years ago

“I’ve been buying my Vape products thru Vapourlites since i gave up smoking and started Vaping.Not sure if it’s 5 or 6 years this year.Wouldnt go anywhere else.As the saying goes.’If it ain’t broke,don’t fix it’”

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Posted 7 years ago

“Brilliant service, thank you.”

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Posted 7 years ago

“Great product fast delivery and great customer service”

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Posted 7 years ago

“Hi, I am using vapour e liquid from years and still using the same because it is good. I did tri some other sometime but no one can beat “The vapour “ liquid.”

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Posted 7 years ago

“Easy to use, good service and fast delivery. What more could you need”

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Posted 7 years ago

“Lovely, friendly and efficient on the phone, super speedy service for delivery, I live abroad, what more could a customer need. Well done for your excellent products. Highly recommended!”

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Posted 7 years ago

“Ordered my order last week and still haven’t received it as yet. Emailed and staff member said it was being sent out today At last so I will await it’s delivery. Usually very quick delivering. This is the longest I have had to wait so far”

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Posted 7 years ago

“Easy to use website, free delivery on orders which very often come the next day, and if you sign up for e mails you get discount codes. Great service”

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Posted 7 years ago

“I have been purchasing e liquid from Vapour for some time now, I recently tried a cheaper brand and immediately regretted it. The quality was no where near as good, I subsequently order more e liquid from Vapour. The quality is excellent and delivery is very quick. Customer service is fantastic and any minor queries are answered promptly. I won’t use any other site!!”

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Posted 7 years ago

“efficient service with excellent products”

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Posted 7 years ago

“Good products, speedy service and some nice flavours to vape.”

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Posted 7 years ago

“Normally perfectly happy with my order and have been using this site for a couple of years. The goods are as described and at a fair price. and the postage is extremely quick. I have had 1 problem with an order a few months ago (a replacement battery) which wouldn't work correctly. I contacted the site twice, but never even had an acknowledgment or an apology. Maybe, thecustomer relations needs to be worked on, but other than that 1 incident I have been more than happy with the service.”

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Posted 7 years ago

“Fantastic service, easy use website, speedy delivery and fab products, been using for a few years now, wouldn't go anywhere else. ☆☆☆☆☆”

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Posted 7 years ago

“Easy to use website for ordering. Excellent and prompt delivery and on the rare occasion I have needed to contact customer service I have been very satisfied with their friendliness and professionalism in dealing with my query promptly”

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Posted 7 years ago

“Great products and speedy delivery”

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Posted 7 years ago

“Having problems with ordering. I thought I had sent an order for adapter and plugs but no confirmation has been forthcoming.”

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Posted 7 years ago

Vapour.com is rated 4.7 based on 2,788 reviews