Vape Town Reviews

Name: Vape Town
Rating: 4.79

4.8 Rating 8,058 Reviews

95 %

of reviewers recommend Vape Town

4.8

Based on 8,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Vape Town:

We have an enormous range of vaping hardware and e-liquid available to you all with same day despatch and shipping. We stock e-liquids from world famous companies such as Cosmic Fog and also have a great range of UK made liquids.

We hand pick all our products from the likes of Kangertech, Aspire, iSmoka Eleaf, Innokin, Sigelei and Efest. Our direct relationships with these brand leaders enable us to get the very best pricing for you our customer. So if your looking for a simple 650mah battery or coil and cotton for you RDA you in the right place.

Visit Website

Write Your review

Tell us how Vape Town made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vape Town 5 star review on 7th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always order on their web site. Never had a problem with the products.”

Helpful Report

Posted 2 years ago

“Last time I came into Stony Stratford shop I always buy 10 x Juices on a deal this particular time I had 5 x Strawberry & Watermelon & 5 x kiwi & strawberry & bubblegum both 0.5mg nicotine but one of the kiwi & strawberry & watermelon ones was a different make & different coloured label I said to the man behind counter is that the same it’s not ice because I don’t like that, he said no it’s exactly the same, Well it wasn’t it’s not nice had to totally change filter etc etc I went back down with bottle told him it was totally different & wanted another bottle, basically he refused said it was the same, It might be same writing on the bottle, but it is a totally different taste, i’m a regular customer come down every week if not every two weeks and buy loads off Juses this to be totally different, I would like my money back on that bottle or exchange for another one.. Customer service would be nice too..”

Helpful Report

Posted 2 years ago

“Good customer service”

Helpful Report

Posted 2 years ago

“Very helpful, I sent an online question and they got back to me promptly. Also great range of products, I love the vape town branded liquids, also great value for money Rob”

Helpful Report

Posted 2 years ago

“Always a good speedy delivery.”

Helpful Report

Posted 2 years ago

“Really pleased with my order. Much cheaper than I was paying and I now have a flavour I really like. I will keep ordering from here from now on.”

Helpful Report

Posted 2 years ago

“Having shopped with Vape Town since Mike opened the Bletchley store, I've always had great service and stayed loyal to the local store. Recently I had a pack of coils which I believe was faulty as each coil only lasted for about 5 days so went through 4 coils for one bottle! Never had that before but when I mentioned it in store, I had to buy another pack of coils”

Helpful Report

Posted 2 years ago

“It is the only place I will buy Virginia flavour from. The only problem I'm finding at the moment is, I'm having to use a knife to cut the plastic bits that hold the cap on when opening a new bottle. To be fair, I haven't contacted Vape Town so hoping it will be ok next time.”

Helpful Report

Posted 2 years ago

“Good quality juice & fast delivery, what’s not to love.”

Helpful Report

Posted 2 years ago

“Always very quick and accurate with deliveries. I love the aniseed vape juice and won;t buy from anywhere else, having tried lots of others this is the best!”

Helpful Report

Posted 2 years ago

“Never had a problem with vape town untill now ! Had to do an online order beacuse they didn’t have my juice in store it never arrived but Royal Mail said they had delivered the parcel so emailed in and spoke with someone they didn’t want to know as it say it was delivered then went in to buy some juice in store and swap my remaining bottles for a new flavour (spent another £45 )then I think his name was John said I was lying and that I swapped the bottle I never got on my delivery Royal Mail are sending me a claim form to send to them so they can claim for the missing delivery as they agree it didn’t get delivered so sent in an email and I’m still waiting on a reply about the form not a happy customer”

Helpful Report

Posted 2 years ago

“I wasn't able to access my loyalty points when raising my last order. Still not happy about closure of Plymouth shop. It was very convenient and brilliant customer service.”

Helpful Report

Posted 2 years ago

“Brilliant shop wonderful staff”

Helpful Report

Posted 2 years ago

“Good and easy to use online service. Very quick with no issues”

Helpful Report

Posted 2 years ago

“Staff always friendly and helpful”

Helpful Report

Posted 2 years ago

“It is ideal for me as I work all week so I can go there on a Sunday”

Helpful Report

Posted 2 years ago

“I have been using this store now for well over 3 years and I get great service and the staff are very helpful always and very knowledgeable on all that they sell. T Kerrigan”

Helpful Report

Posted 2 years ago

“Very helpful and informative staff in Barnstaple Devon. Thank you”

Helpful Report

Posted 2 years ago

“They are so lovely staff they now know my name and they help you so your needs”

Helpful Report

Posted 2 years ago

“Been using your shop for 3yrs now ,find the staff very helpful .Definitely wouldn't go anywhere else”

Helpful Report

Posted 2 years ago

Vape Town is rated 4.8 based on 8,058 reviews