Many thanks for your response.
Unfortunately there was a problem with the courier delivering your grilles. We have notified Van Guard and they have sent you out a replacement set which i believe you have now received.
Any problems let us know.
“Ordered on 13th Jan.gave instructions where to leave if not at home.wasnt informed re delivery. Arrived in 19th while not at home & courier hadn't left it where instructed.had to rearrange. Very inconvenient.\n\n”
“Your fitter stripped the paint of the side door when drilling for the cylinder & followed up by saying the damage was already there/ I didn't want an argument so I paid the bill in full\nSorry will never require your services again\n***”