Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very helpful staff and easy to talk to.”

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Posted 7 years ago

“very good”

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Posted 7 years ago

“I have paid my renewal premium is September 2018 and I am still waiting for my motor policy”

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Posted 8 years ago

“Asked for insurance papers through the post on a number of occasions but none sent.”

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Posted 8 years ago

“Hj”

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Posted 8 years ago

“took money for additional driver and didn't return it when he was removed”

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Posted 8 years ago

“I Had some trouble with my initial policy but was changed with a phone call.”

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Posted 8 years ago

“Exspensive”

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Posted 8 years ago

“Good”

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Posted 8 years ago

“Had a very easy experience with these guys!!”

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Posted 8 years ago

“A good service very quick and easy to use”

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Posted 8 years ago

“All very helpful and efficient”

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Posted 8 years ago

“very good at all things including.customer service phone line,connection time,clear and professional telephone information,always courteous. competitive quotations,third year renewing with them.highly recommended.”

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Posted 8 years ago

“Clear and concise .. easy and convenient to sign up”

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Posted 8 years ago

“Wasn't very impressed when I join with van line direct first time. Had a online quote and got accepted, all good made a payment and all sorted, and even got policy paper work through post as well. But two weeks later had a phone call from van line and basically I was forced to pay extra money there and then, otherwise policy will be cancelled. And at that time I was on the job in central London, so didn't had a choice. So really wasn't impressed at all.”

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Posted 8 years ago

“What can I say 5 stars”

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Posted 8 years ago

“Excellent service and friendly advice.”

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Posted 8 years ago

“great service.”

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Posted 8 years ago

“Quick, good, profesional.”

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Posted 8 years ago

“Avoid those cheaters!”

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Posted 8 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews