Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

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“Decent and informative”

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Posted 7 years ago

“Said that they contacted me about the renewal never did said they also called me never did then when i contacted them they argued with me about it also still waiting for no claims proof for new insurance company very poor .also the new premium had increased by loads i managed to get a better cover for nearly 200 pounds a year cheaper”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“Spot on, Been with them the last 3 years.”

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Posted 7 years ago

“Always good service, feel they are really doing the job of finding competitive quotes”

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Posted 7 years ago

“Very efficient and friendly, definitely recommend Van Line to my colleagues”

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Posted 7 years ago

“very helpfull and proffesional and super price aware. great company.”

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Posted 7 years ago

“I don't think I will bother you again!”

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Posted 7 years ago

“Simple to initiate cover and a reasonably competitive quote. Not claimed as I'm incident free but feels like a solid process is in place should the need arise. I recommend.”

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Posted 7 years ago

“Don't understand why you could add £25 fee to my policy when I was buying a new product sounds wrong and I feel robbed not good policy”

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Posted 7 years ago

“Used van line direct for a couple of years now and as prices are good and a helpful sales team, will probably continue. THANKS VAN LINE DIRECT!!”

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Posted 7 years ago

“Cheapest company”

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Posted 7 years ago

“I always shop around for the right price insurance and van line direct gave me the cover i wanted at a fair price.”

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Posted 7 years ago

“Good value and very helpful and easy to contact.”

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Posted 7 years ago

“One year on and I'm still battling with my claim . Next renewal date I will be looking elsewhere .”

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Posted 7 years ago

“Easy process to renew insurance”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“I had to cancel my insurance due to my van being a right off with no fault of my own and you won't reimburse my 6 months left !”

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Posted 7 years ago

“Very good value insurance”

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Posted 7 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews