Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very pleased”

Helpful Report

(Florence Dantjies) - Posted 7 years ago

“Millicent was a tough guy to do a deal with. In the end we both compromised and I’m pleased I got my an insurance with Van direct”

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(Millicent Nkwane) - Posted 7 years ago

“Helpful and cheap”

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(Millicent Nkwane) - Posted 7 years ago

“Very annoying I rang to purchase the quote I had received on line yesterday and was given a different price, then the consultant said there was a problem and she would phone me back in a few minutes! 30 mins later stil no call so I did it myself online, paid more but was so frustrated by then I didn't care, then she phoned me at lunch time and seemed quite irritated that I couldn't talk as I was on a training course. I then got a text to call about the insurance thus morning so I did and was told there was no need for me to call, have I made the right decision?????”

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(Millicent Nkwane) - Posted 7 years ago

“Rachel was very clear and friendly. She is an asset to your business. Probably deserves a pay rise!!🙂”

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(Rachael Griffith) - Posted 7 years ago

“Very good service”

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(Zinzan Finnucane) - Posted 7 years ago

“Fast friendly service”

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(David LaBorde) - Posted 7 years ago

“Quick and easy to obtain insurance.”

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(Florence Dantjies) - Posted 7 years ago

“Very professional and good price”

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(Anica Mulder) - Posted 7 years ago

“Brill and easy to sort... decent guy on the phone he needs a pay rise”

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(Kazi Ahmed) - Posted 7 years ago

“Very helpfull”

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(Tayla Conway) - Posted 7 years ago

“van line were very helpful and the person we spoke to was very understanding ofmy husbands hearing difficulties.”

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(Anica Mulder) - Posted 7 years ago

“Excellent service, very informative and helpful”

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(David LaBorde) - Posted 7 years ago

“Very efficient”

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(Sadiqa Manan) - Posted 7 years ago

“Thanks well done”

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(David LaBorde) - Posted 7 years ago

“Did what I asked that’s all you need”

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(Richard Clark) - Posted 7 years ago

“amazing outstanding awesome”

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(Anica Mulder) - Posted 7 years ago

“Good very good”

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(Ben Hollington) - Posted 7 years ago

“Awful disgusting customer service over 30 minutes waiting didn't get done what I called up about and have been cut off twice totally shocking”

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(Anica Mulder) - Posted 7 years ago

“Very professional and clear in her explanations etc. Very helpful when we hit a minor snag.”

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(Anica Mulder) - Posted 7 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews