Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt friendly service . Good competitive prices and very helpful”

Helpful Report

(Ben Hollington) - Posted 6 years ago

“Very happy with the service”

Helpful Report

(Anica Mulder) - Posted 6 years ago

“Very helpful and Could actually understand him 👍”

Helpful Report

(Ben Hollington) - Posted 6 years ago

“Communication problems (broken English)”

Helpful Report

(Nosiphiwo Mute) - Posted 6 years ago

“Very pleased with the outcome of reviewing my van insurance. Thank you for great customer service over the phone.”

Helpful Report

(Ben Avenell) - Posted 6 years ago

“Everything was quick and easy!”

Helpful Report

(Nosiphiwo Mute) - Posted 6 years ago

“Very simple application process which ensured all my insurance needs were met and not exceeded”

Helpful Report

(Ben Hollington) - Posted 6 years ago

“Great sales person. Would recommend for employer of the month”

Helpful Report

(Alexandra Pyman) - Posted 6 years ago

“Joe was very helpful and attentive.”

Helpful Report

(Joseph Heater) - Posted 6 years ago

“Excellent customer service and helpful with advice”

Helpful Report

(Millicent Nkwane) - Posted 6 years ago

“Customer service was great, quick and friendly with great value for money”

Helpful Report

(David LaBorde) - Posted 6 years ago

“I liked the idea that the agent was customer focus, he made us felt like our interest is more important to him than anything else and that he was looking out for us. He said he would save us money and he did which I appreciate greatly, and because of the service received I would be recommending Van Line Direct to all my business colleagues.”

Helpful Report

(Zinzan Finnucane) - Posted 6 years ago

“Nice and helpful bloke.”

Helpful Report

(Kazi Ahmed) - Posted 6 years ago

“No fuss. easy to talk to ..”

Helpful Report

(Nosiphiwo Mute) - Posted 6 years ago

“Good service, friendly on the phone. Thanks”

Helpful Report

(Annie Mguba) - Posted 6 years ago

“Quick and easy”

Helpful Report

(Nosiphiwo Mute) - Posted 6 years ago

“Very good all-around service.”

Helpful Report

(Kazi Ahmed) - Posted 6 years ago

“Very quick clear and efficient thank you”

Helpful Report

(Alexandra Pyman) - Posted 6 years ago

“Very pleasant man on the phone,only thing was the background noise in the call centre was off putting,but great service.”

Helpful Report

(Joseph Heater) - Posted 6 years ago

“Very helpful, patient and professional. Millicent is an asset to yourselves. Than you”

Helpful Report

(Millicent Nkwane) - Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews