Vanilla Wood Floors Reviews

Name: Vanilla Wood Floors
Address: Unit 8 Executive Park, Hatfield Road, St. Albans, Hertfordshire
Rating: 4.90

4.9 Rating 894 Reviews

100 %

of reviewers recommend Vanilla Wood Floors

4.9

Based on 894 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vanilla Wood Floors:

Vanilla Wood Floors takes pride in being the UK’s premier source wood floors supplier for the highest quality Engineered Wood Floors and wood floor accessories.

Visit Website

Phone:

02082362366

Email:

info@vanillawoodfloors.co.uk

Location:

Unit 8 Executive Park,
Hatfield Road,
St. Albans
Hertfordshire
AL1 4TA

Vanilla Wood Floors 5 star review on 13th December 2021

James Emeny

Vanilla Wood Floors 5 star review on 4th December 2021

Jan Zemko

Vanilla Wood Floors 2 star review on 9th June 2021

Philip Calvert

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always delivered on time and polite and organised when speaking directly on the telephone. Always recommend them 5/5”

Helpful Report

Posted 9 years ago

“The items are lovely quality with a low profile and excellent inconspicuous join. (I do have a fussy eye for detail, but most others I looked at on line from other companies appeared too bulbous.) Once treated with the same finish as my flooring they have blended in really well.”

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Posted 9 years ago

“Excellent products and unbeatable delivery times and service. I definitely recommend them and will likely shop with them again.”

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Posted 9 years ago

“Website easy to use, prompt delivery with notification, and was able to change delivery details on the morning - very useful feature.”

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Posted 9 years ago

“Excellent service. Couldn't make my payment on line and so I called and promptly located the order and took payment of the phone. Product was despatched same day and arrived 36 hours later. Can't ask for better than that!”

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Posted 9 years ago

“Only criticism is that when ordering on line delivery date was not specified so had to phone to ask when it would arrive. I was told it would be put on the lorry for next day delivery and then was texted a time slot. Very friendly and helpful. Excellent customer service.”

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Posted 9 years ago

“Happy with my purchase. Arrived as expected. Good service.”

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Posted 9 years ago

“Can't fault them on price, communication or delivery. Best price I found and superb service. Would definitely recommend.”

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Posted 9 years ago

“Have ordered a few times from this company and have no complaints. First class service.”

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Posted 9 years ago

“Arrived when they said it would. Just fitting it now and it looks pretty OK. Some slight marks on it I think due to the flimsy clingfilm wrapping round it being ton and not giving any protection. On the whole I'm quite pleased and would order from them again.”

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Posted 9 years ago

“Very Helpfull Very Prompt in organising delivery of my WOCA Oil. Thank You Very Much”

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Posted 9 years ago

“Had the item in stock I wanted, easy to order and arrived promptly, what more can you ask for.”

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Posted 9 years ago

“Very fast delivery and excellent service”

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Posted 9 years ago

“Helpful service over the phone; accessories ordered one day, delivered the next. Can't beat that!”

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Posted 9 years ago

“Quick and efficient, highly recommended”

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Posted 9 years ago

“Great service as always and fast delivery service A****”

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Posted 9 years ago

“Good Prices and excellent service. Sent out replacement for item damaged in transit, before i had even reported it... very rare to find suppliers who check whether their deliveries have arrived without being asked!!!”

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Posted 9 years ago

“Vanilla Floors: you are tops when it comes to customer service and super fast delivery; what more could a customer want. Sue; thank you!”

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Posted 9 years ago

“Excellent offering with great selection and fast and hastle free delivery, all arrived quickly and helped our diy weekend go along much much smoother.”

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Posted 9 years ago

“Excellent service - items just as described, good communication, and prompt delivery!”

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Posted 9 years ago

Vanilla Wood Floors is rated 4.9 based on 894 reviews