Vanilla Wood Floors Reviews

Name: Vanilla Wood Floors
Address: Unit 8 Executive Park, Hatfield Road, St. Albans, Hertfordshire
Rating: 4.90

4.9 Rating 886 Reviews

100 %

of reviewers recommend Vanilla Wood Floors

4.9

Based on 886 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vanilla Wood Floors:

Vanilla Wood Floors takes pride in being the UK’s premier source wood floors supplier for the highest quality Engineered Wood Floors and wood floor accessories.

Visit Website

Phone:

02082362366

Email:

info@vanillawoodfloors.co.uk

Location:

Unit 8 Executive Park,
Hatfield Road,
St. Albans
Hertfordshire
AL1 4TA

Vanilla Wood Floors 5 star review on 13th December 2021

James Emeny

Vanilla Wood Floors 5 star review on 4th December 2021

Jan Zemko

Vanilla Wood Floors 2 star review on 9th June 2021

Philip Calvert

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed! Great quality and speedy delivery.”

Helpful Report

Posted 4 years ago

“Products were promptly delivered.”

Helpful Report

Posted 4 years ago

“Fantastic company to deal with. Great communication, quick delivery and great price”

Helpful Report

Posted 4 years ago

“I would highly recommend Vanilla Wood Floors. Fast delivery. great customer services and communication. Very helpful all round.”

Helpful Report

Posted 4 years ago

“really great service”

Helpful Report

Posted 4 years ago

“Speedy delivery and great company to deal with”

Helpful Report

Posted 4 years ago

“Very quick delivery, despite choosing Vanilla Wood floors standard delivery. Delivered safely and oil was very well packaged indeed. First time purchasing from Vanilla Wood floors and would definitely recommend.”

Helpful Report

Posted 4 years ago

“I have used this product before to protect my garden benches and bought this to use on a new one. It is a first-class product, easy to apply and after two or three coats provides excellent protection. The finished appearance is very good. Vanilla Wood Floors provided excellent service.”

Helpful Report

Posted 4 years ago

“Good prices and speedy delivery. Product range is great. I just wish they would use eco friendly packaging - there’s far too much plastic when there are better alternatives that would still protect the goods.”

Helpful Report

Posted 4 years ago

“Very fast delivery and best price online”

Helpful Report

Posted 4 years ago

“Great products, sensible prices, efficient delivery. What more do you need?”

Helpful Report

Posted 4 years ago

“Good range of quality products at very competitive prices backed up by excellent after sales service.”

Helpful Report

Posted 4 years ago

“Excellent service!!”

Helpful Report

Posted 4 years ago

“I've ordered two tins of lacquers for finishing my wooden floors from Vanilla Wood Floors. Ended up on their very well organised web site because here I could find immediately what I wanted. Price were very competitive (matching Amazon to the penny) - and at checkout I was able to use a coupon that provided me with an additional discount, in addition to free shipping. My two cans of lacquer arrived much faster than expected, in great, professional protective wrapping. Vanilla Wood Floors seem to have optimised their buying experience very well, and I wouldn't hesitate recommending them to anyone! One small downside: Returns are not free; in case I might have to return my order, for whatever reason, I'd have to pay for it myself - which is not cheap for lacquers (I've previously had to return lacquers ordered via Amazon and got reimbursed for shipping)”

Helpful Report

Posted 4 years ago

“Order still not received even though it said it was dispatched on Monday and ordered over a week ago”

Helpful Report

Posted 4 years ago

We are very sorry to hear that you have not received your sample sachet for your order placed on Sunday afternoon, I can confirm that this was posted 2nd Class Royal Mail on Monday 30th November. At this time of year and along with the pandemic, unfortunately the couriers are all, without exception struggling with the demand, whilst observing safe practices and social distancing. Please contact us on 020 8236 2366 so that we can follow up

Posted 4 years ago

“Sue was a great help and good advice, nothing is to much trouble. Great service 10 out of 10 Thank you”

Helpful Report

Posted 4 years ago

“Great service. Product is perfect for what I want to use it for.. I will be ordering this again for other rooms in my property.”

Helpful Report

Posted 4 years ago

“Lovely products, ordered five samples for my new Oak bannister, going with the Light Oak Wood Wax Polish I think. Fast delivery, would recommend!”

Helpful Report

Posted 4 years ago

“Fast efficient online ordering and delivery. Thank you”

Helpful Report

Posted 4 years ago

“Very helpful”

Helpful Report

Posted 4 years ago

Vanilla Wood Floors is rated 4.9 based on 886 reviews