VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.39

4.4 Rating 1,631 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 70%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

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Phone:

0333 200 1466

Email:

cs@vancompare.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NEVER CHOOSING VAN COMPARE AGAIN!!! Nothing but a big scam, I received a quote online, was happy to go ahead with it and done a full payment. Ten minutes later I received a phone call from them to confirm insurance and I was told I have to pay an extra of £227 to validate the insurance. Then I told them to cancel everything as my current insurer came £170 lower then their second price and I was charged £25 admin fee for cancelling the insurance. If I would have been given the second quote in the first place I wouldn't have had anything to do with them in the first place but because they hooked me the low quote first, I fell for their scam. And just to be clear, the details for the vehicle and myself remained the same for both quotes.”

Helpful Report

Posted 6 years ago

“Very good customer service!”

Helpful Report

(Sadiqa Manan) - Posted 6 years ago

“Very helpful and friendly, would highly recommend.”

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(Joseph Heater) - Posted 6 years ago

“Hi the lady was very good david”

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(Tayla Conway) - Posted 6 years ago

“Florence was very professional and efficient, my policy was set up fast and with no problems. I would definitely recommend Van Compare.”

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(Florence Dantjies) - Posted 6 years ago

“Very friendly and a great help”

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(Richard Clark) - Posted 6 years ago

“Thank you for the job you done to me Anica,no to many people das the same lik you Anica! I hop I received sun the documentation of my insurance by post. Thank you and have nice the rest of the day! C.Ebinca”

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(Anica Mulder) - Posted 6 years ago

“Ben was polite and efficient. He answered all my queries and I got the result I wanted”

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(Ben Avenell) - Posted 6 years ago

“very polite and helpfull very pleased”

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(David LaBorde) - Posted 6 years ago

“Mostly very good, until today when I had to hang up after being on hold for so long. My call wasn't returned either”

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(Kazi Ahmed) - Posted 6 years ago

“Excellent value for money and great service over the phone too. Not had to make a claim yet but am sure the service will again be great.”

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(Alexandra Pyman) - Posted 6 years ago

“Paige was very polite and really helpful😁”

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(Paige Murray) - Posted 6 years ago

“Very helpful, polite & great value van insurance. Many Thanks.”

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(Paige Murray) - Posted 6 years ago

“Verey very happy”

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(Kazi Ahmed) - Posted 6 years ago

“Very good service!”

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(Millicent Nkwane) - Posted 6 years ago

“Millicent was very friendly and professional .”

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(Millicent Nkwane) - Posted 6 years ago

“Paige was very polite and helpful with my transaction.Van compare is a good service.”

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(Paige Murray) - Posted 6 years ago

“How was it well I took out cover with yourself yesterday and my van as now been impounded by police to say my van dose not have insurance wtf is going on and I’m now on hold while writing this has can’t get through all because the documents was issued on the 17sep and my new policy finished on August 2019 but I only just took out the policy yesterday wtf”

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(Kululwa.Zitumone) - Posted 6 years ago

“David was extremely professional smart and friendly on the phone thank you very much from Richard Rose in Brighton”

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(David LaBorde) - Posted 6 years ago

“Excellent service with efficient and friendly staff”

Helpful Report

(Nosiphiwo Mute) - Posted 6 years ago

VanCompare is rated 4.4 based on 1,631 reviews