VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.39

4.4 Rating 1,631 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 70%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

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Phone:

0333 200 1466

Email:

cs@vancompare.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m not overly happy with the whole service and I will be changing when contract up”

Helpful Report

Posted 8 years ago

Good evening Mr Cummerson, Thank you for your feedback we do appreciate it. Please contact myself personally on nichola.geduld@vcil.co.uk so we can have a look into the service provided to yourself. We do appreciate your continued business and would like to do what ever we can to make your journey with ourselves as smooth as possible and inevitably retain you as a valued customer. I look forward to hearing back from you. Regards Nichola

Posted 8 years ago

“Quick service and clearly spoken , basically good efficient service I was quite impressed.”

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Posted 8 years ago

“It gave me good price”

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Posted 8 years ago

“Excellent service we didn’t realise our van insurance was expiring and van compare was fantastic, competitive prices”

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Posted 8 years ago

“Always offer the best price for van insurance and Great customer service. Thanks”

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Posted 8 years ago

“Good on price next time around.”

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Posted 8 years ago

“By coming up with all the good prices”

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Posted 8 years ago

“When You guys were selling your insurance I had 10 years no claims bonus which it was confirmed by my previous insurance to your insurance but somehow your colleague didn’t register me on my no claim bonus neither emended their mistake that caused me to pay more. That’s why I not happy with your insurance.”

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Posted 8 years ago

“Renewal quote was competitive”

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Posted 8 years ago

“Knowledge”

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Posted 8 years ago

“Easy to understand and good service”

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Posted 8 years ago

“Right renewal price , very good interactions with customer service , many thanks .”

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Posted 8 years ago

“great service.”

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Posted 8 years ago

“Easy comparison prices and best value”

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Posted 8 years ago

“Excellent service, friendly reps, clear information supplied .”

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Posted 8 years ago

“Easy to use and easy to deal with. I would recommend”

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Posted 8 years ago

“Firstly mislead on no claims then sent emails for no claims discont you had all this information and said you were getting in touch and then nothing”

Helpful Report

Posted 8 years ago

Good evening Mr Sheader, thank you for your feedback it is appreciated.If you are unclear on anything at all and would like to discuss your policy I would be happy to assist please email myself on nichola.geduld@vcil.co.uk. As it stands nothing further is required on your case and the validation has been complete.

Posted 8 years ago

“Found good helpful people was worried not a local agent no need to have worried great price and help6”

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Posted 8 years ago

“I was pleased as my quote was near the same as last year not a stupid price as I have had in the past thanks”

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Posted 8 years ago

“Very cheap”

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Posted 8 years ago

VanCompare is rated 4.4 based on 1,631 reviews