Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

VanCompare Reviews

4.4 Rating 1,618 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

4.4

Based on 1,618 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

Visit Website

Phone:

0333 200 1466

Email:

cs@vancompare.com

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick & Easy service”

Posted 3 years ago

“Called in and got really good customer service when I need a change of vehicle”

Posted 3 years ago

“Very helpful customer service”

Posted 3 years ago

“Cancelled my insurance due to no driving licence number but let me open the policy and pay over 500 pound before cancelling my policy and putting me down as a cancelsasion”

Posted 3 years ago

“I was offered the cheapest quote from VanCompare for my van and the man i spoke to was very friendly over the phone”

Posted 3 years ago

“Efficient and professional, Thanks!”

Posted 3 years ago

“Great customer service. had quick and easy service.”

Posted 3 years ago

“Great price and great service! will definitely recommend Van compare to friends and family.”

Posted 3 years ago

“My wife and I recently changed to vancompare direct and I found them to be very understanding and actually helped me setting up my policy at a cheaper price than I expected ,this pandemic has driven me crazy but finally I got something worth covering me and my wife vehicle with”

Posted 3 years ago

“Great service and they saved me over 200 on the insurance!”

Posted 3 years ago

“Dreadful company, customer service is shocking. All I wanted to do was change my address as moved house to a new build estate. They could not find the new address....really....after numerous calls & speaking to so many people they cancelled my policy which I was then charge for cancelling the policy. Shocking service. Everything else I had to change address on they all found the address.”

Posted 3 years ago

“Rip off company after purchasing insurance online and paying a deposit they hounded me with phone calls to confirm after I have already spoken to them they then inflated the original price I then informed them that did not want the policy that had not even started and ask for a refund they told me I can only have 20% of the deposit and will automatically cancel it no managers there To speak to only call centre staff would not refer anyone to this site”

Posted 3 years ago

“Don’t bother, after refusing to insure me as I live in a mobile home which has its own address ( and has had for 15 yrs) it’s the van they insure not the property, then I made a mistake on no claims bonus so they doubled my premium. I paid policy in full and when I cancelled after 4 weeks got back less than half my money. Don’t ever pay in full for a policy, pay monthly cause if you need to cancel you won’t be stitched up.”

Posted 3 years ago

“I used van compare for 3 months when I exited the contract after selling my van they charged me double what the policy was worth, I have requested an itemized breakdown of why there are extra fees and they refused, When I explain the mathematical amount for 3 months plus cancelation fee is less than theyre charge they just read a script and do not supply information requested, from experience I would say they rip people off and hide behind legal terminology. AVOID THEM”

Posted 3 years ago

“All they do is bombard you with calls you speak to them they say okay blah blah then you get another 2 different numbers calling you all from same people had to block 4 different number in total do not put your number its non stop calling alllllllll day its ridiculous”

Posted 3 years ago

“Van broke down engine blow up so canceled pokicy and was charged £190 to get out of policy which they took £100 out of my account with out my permission make sure you read the fine print in these time fucked me”

Posted 3 years ago

“Dreadful. I bought a policy today and wanted to cancel, after they increased the premium by £300. My instruction to cancel was 20 minutes after the deposit was paid. They flout the cooling off period as stated in the Consumer Act and charge you £25.00, should you wish to cancel. I have had no written confirmation from them regarding this policy, nor anything regarding my instruction to cancel. I do not even have a policy number, but they have my deposit of £ 159. Reported to the financial ombudsman.”

Posted 3 years ago

“Stay clear of this cowboy firm. They wanted an extra £10 a month just so i can comute to work in my van, eventhough i already told them it was to comute in. Then they tried billing me £75 cancellation fee when the policy was only 12hours old. Had to pay £32 in the end. Bunch of jokers.”

Posted 3 years ago

“Worst company ever they never call you back and they hang up on you”

Posted 3 years ago

“Very pleasant, helpful and informative”

(Florence Dantjies) - Posted 3 years ago

«
1
2
...
3
4
5
6
7
»

VanCompare is rated 4.4 based on 1,618 reviews