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Van Guard Accessories Reviews

4.8 Rating 501 Reviews
96 %
of reviewers recommend Van Guard Accessories
4.8
Based on 501 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Van Guard Accessories Reviews
Visit Website

Phone:

01392 368351

Email:

customercare@van-guard.co.uk

Location:

Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter,
Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter
Exeter
EX5 2UL

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Anonymous
Anonymous  // 01/01/2019
Excellent product and so hard waring, would not hesitate in buying this again.
Helpful Report
Posted 5 months ago
Thank you Paul for taking the time to leave us a review, lovely to hear your great feedback Thanks, Becky
Posted 5 months ago
first class service found what I needed some replacement bits for some roof bars good price and free delivery a bonus many thanks 5*
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Posted 5 months ago
Good morning David, Thank you for leaving us such a nice review! I'm glad you were happy with your order.
Posted 5 months ago
Great service, fast delivery. ๐Ÿ‘๐Ÿป
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Posted 5 months ago
Good afternoon Robert, Thank you for taking the time to leave us such lovely feedback. We are glad to hear that you had such a good experience with us, and that you are pleased with the efficiency of our service and delivery. Kind regards Tracy.
Posted 5 months ago
Excellent products that work well and stand the test of time, easy and intuitive to install
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Posted 5 months ago
Good afternoon Robert, Thank you for taking the time to provide us with feedback. We are pleased to hear that you found that our products were excellent, were easy to install and that they worked well.
Posted 5 months ago
Great roof rack , had a couple of spare bits due to my fault, swift delivery Good company ๐Ÿ‘
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Posted 5 months ago
Good afternoon Graham, Thank you for taking the time to leave us such a nice review! We are glad to see you're happy with the rack and us! Kind regards Becky
Posted 5 months ago
Got my order very fast , at a great price , happy customer. Thanks
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Posted 5 months ago
Thank you Jeremy for taking the time to leave a review, great to hear you are a happy customer, many thanks, Becky
Posted 5 months ago
The guards are great. The fitting instructions are pretty good. The template the sticky back foam needs a rethink. Perhaps a card version would be better as the foam stretches. Apart from that they look good, hopefully work well and cost is pretty reasonable.
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Posted 5 months ago
Good morning Martin, Thank you for your feedback. I have spoken to our technical team about your feedback and they confirmed the following: "We use a foam gasket as it prevents water ingress and doubles as a template. However, we understand it can be tricky to use on some vehicle contours and weโ€™ve started including metal templates on certain product lines due to this" Great to hear you are happy with the product, many thanks Becky
Posted 5 months ago
Very good product!
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Posted 5 months ago
Thank you Adrian for taking the time to leave us a review. Great to hear you are happy with the shields Many Thanks Becky
Posted 5 months ago
Good product being black on a black van was discreet when fitted very pleased with this product
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Posted 6 months ago
Thank you Mark for taking the time to leave a review, great to hear, many thanks, Becky
Posted 6 months ago
Shields arrived swiftly and customer service was excellent
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Posted 6 months ago
Thank you Noel for taking the time to leave us a review, great to hear. I have feed back to Tracey who spoke to you on the phone. Many Thanks, Becky
Posted 6 months ago
Excellent service very efficent
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Posted 6 months ago
Good afternoon Hefin, Thanks for leaving us such a nice review! I'm glad to see you're happy with the delivery of your pipe carrier keys. Kind regards Ryan Keefe
Posted 6 months ago
Very good quality & very sturdy. Great next day delivery service.
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Posted 6 months ago
Hi Colin, Thank you for taking the time to leave us a review, great to hear Thanks Becky
Posted 6 months ago
Excellent service and quality, prompt delivery
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Posted 6 months ago
Thank you John for taking the time to leave us a review, great to hear Thanks Becky
Posted 6 months ago
excellent service.
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Posted 6 months ago
Good morning Alex, Thank you for leaving us such a nice review! I'm glad to hear you were happy with your online order. If you need anything else, don't hesitate to ask! Kind regards Ryan Keefe
Posted 6 months ago
Fantastic and efficient service Highly recommend
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Posted 6 months ago
Good morning Neil, Thanks for taking the time to leave us a review for your order! I'm glad everything arrived quickly for you. Kind regards Ryan Keefe
Posted 6 months ago
Brilliant
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Posted 7 months ago
Good afternoon Chris, Thanks for taking the time to leave us feedback! I'm glad you were happy with your purchase of our van shielding. Kind regards Ryan Keefe
Posted 7 months ago
Does the job only slightly nip up or the lugs snap off . Fitting the back door one makes abit of a mess having to cut bigger holes through the double skin
Helpful Report
Posted 7 months ago
Good morning, Keith. Thank you for taking the time to share your feedback. Our products are designed with durability and ease of installation in mind, but we understand that some applications may present unique challenges. I will fill out a product feedback form detailing your comments and pass it along to our R&D team for review. Your feedback is valuable in helping us refine our products and address any challenges our customers may face. If you have any questions or concerns regarding installation or the studs, please donโ€™t hesitate to contact our support team at 01392 368351. Weโ€™d be happy to assist or provide additional guidance to ensure the product works as intended for you. Thank you again for taking the time to share your thoughts. - Kylie
Posted 7 months ago
A perfect fit with excellent instructions
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Posted 7 months ago
Good morning Jacky, Thank you for taking the time to leave your lovely review Great to hear, I will pass the feedback to our research and development team, who work hard to produce the instructions Thank you, Becky
Posted 7 months ago
Item as described. Quick delivery and communicated well.
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Posted 7 months ago
Good morning Marilyn, thank you for taking the time to leave a review, lovely to hear the feedback Thank you Becky
Posted 7 months ago
Don't change anything 10/10 well done. Instructions so easy to follow, obviously someone has put a lot of thought into them.
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Posted 7 months ago
Good afternoon Peter, Thanks for taking the time to leave such a nice review! I will share your feedback with the Research & Development team, who will be thrilled to be recognised for their hard work. Kind regards Ryan Keefe
Posted 7 months ago
Van Guard Accessories is rated 4.8 based on 501 reviews