use-IP Ltd Reviews

Name: use-IP Ltd
Address: 1st Floor Maritime House 178-180 Snargate Street, DOVER
Rating: 4.93

4.9 Rating 1,219 Reviews

99 %

of reviewers recommend use-IP Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,219 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

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use-IP Ltd 5 star review on 24th June 2025

Eric W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range and pricing, delivery was slower than stated though. Overall happy and would use again.”

Helpful Report

Posted 8 years ago

“I managed to get my desired camera at a good price because it was “open box”. That and use-ip’s trial period make this the best site to buy web cams from. The Covert bullet cam mounts discreetly behind my kitchen window. Despite being a low-res camera and going through double glazing, the image quality is very good.”

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Posted 8 years ago

“Supplied part when needed”

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Posted 8 years ago

“Fast professional service”

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Posted 8 years ago

“Simple to use website, great service, fast delivery - everything I want!”

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Posted 8 years ago

“I found use-IP offering very competitive prices and even more important, they are very responsive to any question. Service for shipping outside the UK to the continent was outstanding. Unfortunately Hikvision changed their customer strategy.”

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Posted 8 years ago

“Simple to order and at a reasonable price too. Thanks”

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Posted 8 years ago

“Excellent company to deal with and very quick delivery.”

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Posted 8 years ago

“Good pre-sales support and competitive pricing. Purchase and delivery were very straightforward. Pretty much plug and play kit, didn't take much configuration although there are numerous features that I've yet to play about with to customise it further. A little disappointed that there are some features or aspects of set up that seem only to be available when connected up to a monitor rather than configurable via the network. App is easy to use and covers the basics for remote viewing, including being able to take instant photos or videos. Good quality images via all apps. I did have an issue at installation whereby the HDD was no longer recognised and I couldn't get it to come back on. However, the following day when I tried again it was all working again and hasn't had a problem since.”

use-IP Ltd 4 star review on 1st September 2017

Helpful Report

Posted 8 years ago

“Professional, helpful and very competitive. What more can you ask for? Breath of fresh air compared to most companies you deal with today.”

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Posted 8 years ago

“Good advice from the team, delivered right on time, The best price found on internet, High quality 5MP Hikvision. I am going to place new orders on similar products. 20/20”

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Posted 8 years ago

“Good products, at reasonable prices. I recently bought a Hikvision sun shield, which also acts as a weather protection as well, looks neat and fits perfectly over the Hik turret type cameras, I now have 2, both fitted with the sun/weather protection shades. They have solved a problem I had with "low sun flare" and keep them protected from the elements. As usual, use-ip, provide excellent service in terms of delivery speed and support.”

Helpful Report

Posted 8 years ago

“Prompt response on price-query. Bougth 4 Hik-Vision cameras and NVR. Low prices, but excellent quality. Delivery as promised. Thought I had a technical problem, use-IP offered me immediately a replacement, but the problem was due to a bad cable in my house. Very happy customer :-)”

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Posted 8 years ago

“use-IP delivered right on time, and answered several questions for me and their tutorials are brilliant, in fact essential given that some of the software is touch vague.”

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Posted 8 years ago

“Both pre-sales and post-sales support has been extremely helpful and infomative. The amount of information available on the forum makes configuring a new system surprisingly straight forward.”

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Posted 8 years ago

“There was a particular Hikvision camera that I was having difficulty locating in the UK. use-IP were not only helpful and knowledgeable but also able to supply the UK version at a good price. Despatch was prompt and the camera arrived in perfect condition. Although I don't need any more cameras at the moment, I will go back to them when the time comes.”

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Posted 8 years ago

“Quick and efficient. Friendly and honest priced.”

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Posted 8 years ago

“Not Much to say actually Did some research before, asked prices from sellers here in BENELUX and I must say it was expensive. Then I checked "use-IP" and as a official seller for hikvision the prices where 50% cheaper then the stores here in Belgium. Talked to the people through the chat , which was very helpful and educational. So I made up my mind and ordered it at Use-IP. 2 PTZ's , 2 Turrets and a NVR. Shipping was very fast ! Support afterwards was very good ! Overall !! a A+++ for this company”

Helpful Report

Posted 8 years ago

“use-IP stock an excellent range of products, with rapid delivery of products. Service was very smooth from ordering to receipt of products. All products arrived on time, well packaged and in perfect condition. Photo shows HikVision DS-2CD4D26FWD-IZS catching a pigeon with its motion detection.”

Helpful Report

Posted 8 years ago

“Use IP had great pre sales, i was able to discuss the camera's i needed and get techincal advice before ordering. Once ordered camera's turned up next day. Brilliant service all round.”

Helpful Report

Posted 8 years ago

use-IP Ltd is rated 4.9 based on 1,219 reviews