use-IP Ltd Reviews

Name: use-IP Ltd
Address: 1st Floor Maritime House 178-180 Snargate Street, DOVER
Rating: 4.93

4.9 Rating 1,208 Reviews

99 %

of reviewers recommend use-IP Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,208 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

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use-IP Ltd 5 star review on 24th June 2025

Eric W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A professional well run independent family business. The 'Live-Chat' service is extremely useful when you need to find out more information quickly. From ordering to prompt delivery, I would highly recommend this company. Basically, 'Use-IP'!”

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Posted 9 years ago

“Friendly helpful service and good prices. Will use again.”

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Posted 9 years ago

“use-IP have been supplying Hikvision kit to us for a few years now. Prompt personal service has always been spot-on, with reliably quick delivery. If we need an item quickly, from stock, use-IP are always the first choice.”

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Posted 9 years ago

“Promp service and excellent technical backup.”

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Posted 9 years ago

“Fast delivery and replies to emails was also quick and helpful. I will certainly do business with use-IP again”

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Posted 9 years ago

“Returning customer, always a pleasure doing bussines with.”

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Posted 9 years ago

“This is the third time I have ordered from use-IP and found the service and technical support to be good.”

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Posted 9 years ago

“Its been a pleasure to deal with use-IP. Excellent sales advice and first class support.”

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Posted 9 years ago

“good transaction”

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Posted 9 years ago

“Outstanding and friendly client support, especially the chat feature is very useful Large assortment! Swift delivery of my order. I'll recommend you!”

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Posted 9 years ago

“good service quick delivery”

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Posted 9 years ago

“I have been looking to buy a HikVision CCTV setup for months and contacted use-IP via a chat session on their website. Great friendly service and very knowledgeable of their products. They even informed my of the current offers to ensure I got the correct deals. Kit arrived very quickly and well packaged. Cant fault them.”

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Posted 9 years ago

“The camera was sent the next day and I got it just couple of days later by courier (outsite UK). This is the first time when an automatic email is followed by an email sent by an employees to specify that the parcel will be sent the day after, but it may take another day to get it. For me, customer care can be rated to maximum. The supporting videos for products they are selling are probably the best on the net: they are infinite better than any other product descriptions or reviews. My choice was a Hikvision, and I have to admin that without use-IP I wouldn't choose it. Their "live chat" is live! I got the answer to my question in just a couple of minutes. Did I mention the prices: before I'm buying I'm doing a serious research and I can say they are very competitive (if not the cheapest). So, do not hesitate to do business with those guys. Ask them anything you want to know, they are the best.”

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Posted 9 years ago

“The team at use-ip were very helpful and answered all of my questions before I made my purchase. There is also lots of information available on their website, that helped me home in on what I needed. The Items were delivered on time.”

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Posted 9 years ago

“It was my first time buying cc TV and film was very helpful in helping me to purchase the correct system. The items arrived promptly as described.”

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Posted 9 years ago

“Residential purchaser. I benefited from excellent product knowledge and pre-sales advice. Delivery was great. Post-sale support really easy and really good. Will purchase from use-IP again without hesitation.”

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Posted 9 years ago

“Being new to IP based systems use-IP provided good pre-sales support to my noob questions. Delivered on time and then had the good grace to answer yet more questions.”

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Posted 9 years ago

“We purchased our items, they delivered on time so we were able to meet our deadline with our client. Excellent service and will definitely use again or recommend. Thanks use-IP”

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Posted 9 years ago

“Friendly, helpful staff and made purchasing easy.”

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Posted 9 years ago

“Som nybörjare inom detta område har jag fått mycket bra förslag på kameror och utrustning. Jag har fått bra teknisk ichat support, så jag kommer fortsätta handla hos dem. Betalningen har skett snabbt och smidigt via internet banken, och produkterna har kommit med UPS hem till mig. Jag har mötts av trevligt bemötande hela vägen, och kommunicationen har skett via email eller ichat. Kvaliteten på bilderna är jag mycket nöjd med.”

use-IP Ltd 5 star review on 29th September 2016

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Posted 9 years ago

use-IP Ltd is rated 4.9 based on 1,208 reviews