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Urban Surfer Reviews

4.7 Rating 1,007 Reviews
93 %
of reviewers recommend Urban Surfer
Company Reviews Product Reviews
2
 Metrics Info
4.7
Based on 1,007 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Patrick Estrabillo
Verified Buyer
“Love the RVCA ATW trucker hat. Delivery quick and customer service was excellent! Quick, clear and rapid communications with Dannii. She was also very understanding about me getting charged twice - the first time was due to a technical glitch. She was able to refund me without hesitation after some back and forth feedback. Will shop at Urban Surfer again.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Great service. Delighted with product, had a small query shortly after I confirmed my order which was responded to promptly. Would recommend & would use again.”
Helpful Report
Posted 5 years ago
Rhys Jones
Verified Buyer
“Excellent product at a very competitive price. The delivery was excellent too as 2nd class fee p&p arrived in 2 days. Thank you.”
Helpful Report
Posted 5 years ago
Mrs A S Manktelow
Verified Buyer
“Speedy delivery, good price”
Helpful Report
Posted 5 years ago
Linda .
Verified Buyer
“Quick service very friendly. Very happy with my Levi face masks. 😷”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Bought a hat online, great price, arrived quickly. Will be buying more again in the future!”
Helpful Report
Posted 5 years ago
Mr N Green
Verified Buyer
“Perfect, exactly what I wanted and a quick delivery”
Helpful Report
Posted 5 years ago
Michelle Morgan
Verified Buyer
“Received my order very promptly and it was well packaged. The item ordered was as expected and I'm really pleased with the item. Thank you Urban Surfer”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very quick delivery. Quality staff.”
Helpful Report
Posted 5 years ago
Tara Craig
Verified Buyer
“Quick delivery, lovely product, and great customer service”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Great quality item delivered quickly. Thanks.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very good value and fast service.”
Helpful Report
Posted 5 years ago
Kamran Rehman
Verified Buyer
“Great product great service”
Helpful Report
Posted 5 years ago
Andrew Newton
Verified Buyer
“Fantastic cap. Really fast delivery well packed. Will use again. Keep up the good work.”
Helpful Report
Posted 5 years ago
Claire Laity
Verified Buyer
“Amazing products, prices and delivery, perfect service! Thank you!!”
Helpful Report
Posted 5 years ago
ANDREW PETTY
Verified Buyer
“Very Friendly Team, Great Item”
Helpful Report
Posted 5 years ago
Charlie Craig
Verified Buyer
“Absolutely fantastic!!”
Helpful Report
Posted 5 years ago
Jonathan Pearson
Verified Buyer
“The bag is brilliant and got the order really fast was very happy with delivery and the Superdry bag”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Came fast, well package, and as usual high quality”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Отличный сервис. Невозможно вежливый персонал. Товар при доставке соответствует ожиданиям и даже больше. Настоятельно рекомендую сотрудничество с этим магазином”
Helpful Report
Posted 5 years ago
Urban Surfer is rated 4.7 based on 1,007 reviews
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