Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 998 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good looking and comfortable slipper , I have tried them on but not used extensively because they are a birthday present! The sole is built for the occasional trip to the shop or in the garden I am very please with the fit because I have a wide foot and have had to send many other makes of slippers back 😊”

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Posted 2 years ago

“Good company however delivery using evri was diabolical”

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Posted 2 years ago

“Supper fast Delivery and great product and price, went a bit wrong with the returned items but they contacted me and resolved the issue competently and personably. Thanks”

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Posted 2 years ago

Hi Tom. So sorry about this - your email was just found in our spam folder. I've asked our returns department to action this immediately. Again, please accept my apologies for the inconvenience.

Posted 2 years ago

“The gym shorts I order were great! Only problem was they we a Xmas gift that arrived mid January.”

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Posted 2 years ago

“Arrived early and very happy with product will happily buy again”

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Posted 2 years ago

“Easy transaction. The hat was longer than I thought :/”

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Posted 2 years ago

“Good value, quick dispatch.”

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Posted 2 years ago

“Easy to order delivery time very good and very pleased with my slippers, thank you.”

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Posted 2 years ago

“Quick and easy”

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Posted 2 years ago

“Cool hat,Good quality build ,It’s smallest size was to big for me ,So I sent it back I have a shaved head ,probably fits fine with a head with hair .Looks good with floppy dog ears .”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“good , long delivery period”

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Posted 3 years ago

Hello, Thank you very much for your kind feedback! I am happy to hear your order is good. I apologise that the delivery period took longer than expected. Kindest Regards Dannii Roberts Urban Surfer

Posted 3 years ago

“Very happy product is nice and fits fine no problems”

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Posted 3 years ago

“Ordered a superdry bag from here as Superdry didn't deliver. It was £10 more but the delivery was in 2 days which exceeded expectations. Normally I would just get in store but they didn't have it in stock. Would use again but only if I can't find what I want in store due to the price.”

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Posted 3 years ago

“I ordered two beanies. Super dry and Levi’s. Both delivered as promised. No issues with quality.”

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Posted 3 years ago

“Had what I wanted at a good price and postage cost and it was delivered quickly, just about spot on.”

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Posted 3 years ago

“Ordered my New Era cap on the 21st of May and still didn’t receive it. I am not sure if I should receive email that order has been dispatched, a bit worrying that I didn’t receive any update on my order. Just received email to write review. Sounds like maybe it was lost in transit. So I really reviewing my “not receiving item” experience and not actually the item ordered. I hope eventually I will receive it or at least some update. Regards. K”

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Posted 4 years ago

“Prompt delivery and as described”

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Posted 4 years ago

Hello, thank you for your kind feedback. I am happy you like your purchase and it is as expected. Kindest Regards, Dannii Roberts

Posted 4 years ago

“Great quality and range of products and great prices postage is quick too”

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Posted 5 years ago

“Was the first order in site but i am happy for choise i made.just in time”

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Posted 5 years ago

Urban Surfer is rated 4.7 based on 998 reviews