Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.68

4.7 Rating 1,022 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item received as described in quick time. Thanks very much Urban Surfer. Will use again.”

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Posted 3 years ago

“Recommanded. Fast delivery and easy on return. I ordered a hoodie and a backpack, unfortunately, hubby doesn't like them and I had to return.”

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Posted 3 years ago

“I’ve never heard of this site as I rarely order online. But I was very happy with the speedy delivery time and the item delivered was as described.”

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Posted 3 years ago

“Precise and top notch service with great prices = 1 impressed customer”

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Posted 3 years ago

“Super fast delivery, even just before Xmas. Great product”

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Posted 3 years ago

“Great selection, the design is dope, quick delivery and the product is a very good quality.”

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Posted 3 years ago

“Good efficient service. Happy with purchase”

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Posted 3 years ago

“Paid extra for delivery before Christmas. Still not here 30/12... So the problem was the delivery firm and not Urban Surfer who were very good at trying to sort it out for me, they even refunded my carriage charge without being asked. Will definitely use Urban Surfer again. The Nuvola Slippers are just a revelation in warm feet!”

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Posted 3 years ago

Hi Richard. Sorry to hear this. I tried calling you just now but the line is busy so I've emailed you. DPD are sending the item back to us but haven't stated what the issue is.

Posted 3 years ago

“Promt service. Superdry fleece was as per description. Good value for money. Will use.again”

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Posted 3 years ago

“Product arrived on time and as described. Nuvola slippers are great.”

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Posted 3 years ago

“Excellent service, great company to deal with.”

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Posted 3 years ago

“Great slippers”

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Posted 3 years ago

“Items delivered quickly company very easy to deal with”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Delivery arrived really quickly. The slippers are Christmas presents for family so I can't review them just yet but the quality seems really good.”

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Posted 3 years ago

“Love these braces/suspenders they’re cool. Wear then with my over trousers to keep me warm. Go nicely with a retro coat I have that has the same colours.”

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Posted 3 years ago

“Straightforward and rapid transaction, delivered at the speed of light. Thank you Urban Surfer!”

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Posted 3 years ago

“Goods were exactly as described with prompt delivery.”

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Posted 3 years ago

“Great product good delivery”

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Posted 3 years ago

“Very satisfied customer. The Nuvola slippers are perfect for the cooler days around the house. Despite a small delay in shipping we were kept informed throughout. V Good professional service 👍🏻”

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Posted 3 years ago

Urban Surfer is rated 4.7 based on 1,022 reviews