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Urban Surfer Reviews

4.7 Rating 1,007 Reviews
93 %
of reviewers recommend Urban Surfer
Company Reviews Product Reviews
2
 Metrics Info
4.7
Based on 1,007 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Andy Smith
Verified Buyer
“Ordered a Superdry Backpack from Urban Surfer and it was delivered the next day. Excellent service and will definitely be using them again”
Helpful Report
Posted 2 years ago
James Kelley
Verified Buyer
“Excellent all around”
Helpful Report
Posted 2 years ago
Alison Findlay
Verified Buyer
“The item arrived quickly and was as expected.”
Helpful Report
Posted 2 years ago
Peter Cuthbertson
Verified Buyer
“Love my cap really good quality”
Helpful Report
Posted 2 years ago
Howard Snow
Verified Buyer
“SAXX Men’s Briefs I ordered a pair of SAXX briefs from Urban Surfer, Karl Smith from Urban Surfer contacted me to say the ones I ordered were out of stock but he offered 2 alternatives. On looking I actually preferred both the alternatives and updated my order to include both! They arrived very quickly and were well packaged. I wouldn’t hesitate in recommending Urban Surfer and look forward to my next order with them.”
Helpful Report
Posted 2 years ago
Joseph Berry
Verified Buyer
“Very happy with my order. Quick and efficient delivery”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent service, good quality products”
Helpful Report
Posted 2 years ago
Timothy Hawksworth
Verified Buyer
“Excellent. Quick delivery.”
Helpful Report
Posted 2 years ago
Chris Parker
Verified Buyer
“Prompt delivery, products all good!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great price (saved £40 RRP on a £70 pair of sunglasses) and delivery time Would absolutely recommend!”
Helpful Report
Posted 2 years ago
Mark Hardiman
Verified Buyer
“Bloc glasses at a fair price, hard to get else where. Delivered in 3 days. Thank you.”
Helpful Report
Posted 2 years ago
John Eyres
Verified Buyer
“Great products, great prices, quick delivery”
Helpful Report
Posted 2 years ago
Brenton Dooley
Verified Buyer
“Great product range, great prices and speedy delivery, excellent service all around.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent service. Great product with fast delivery. Thank you.”
Helpful Report
Posted 2 years ago
Nicholas Dunn
Verified Buyer
“Good cap quickly delivered”
Helpful Report
Posted 2 years ago
Joanne Broomfield
Verified Buyer
“Great product and great service”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Bought as a present. Son loves them. Delay in delivery but when called delivery was sent abd received within 24 hrs”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I will definitely buy from Urban Surfer again. Prompt, efficient service, great price and goods arrived several days before the estimated delivery date. Very pleased.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good service and true fit ✌️”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great service, Dickies tee shirt arrived the next day, very pleased with the item and service.”
Helpful Report
Posted 2 years ago
Urban Surfer is rated 4.7 based on 1,007 reviews
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