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Urban Surfer Reviews

4.7 Rating 951 Reviews
93 %
of reviewers recommend Urban Surfer
Company Reviews Product Reviews
2
 Metrics Info
4.7
Based on 951 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Karen OHare
Verified Buyer
“Very fast delivery at busy time of year, great quality. Thank you!”
Helpful Report
Posted 4 months ago
Laurence Cresner
Verified Buyer
“No problems whatever. My purchase arrived sooner than expected. Well done”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Bought as gift. Well packaged.”
Helpful Report
Posted 4 months ago
Reetta M Griffiths
Verified Buyer
“Great range of stuff and good communication when supplier had issues sending stock to them.”
Helpful Report
Posted 5 months ago
Shalene White
Verified Buyer
“I was able to get the hat I wanted and arrive within days, good communication via email item is been shipped and arrival date. I would shop again!”
Helpful Report
Posted 5 months ago
Miloš Kukuličić
Verified Buyer
“As always, satisfied with everything”
Helpful Report
Posted 5 months ago
Simon Edwards
Verified Buyer
“Really great price and super fast delivery, couldn't ask for more.”
Helpful Report
Posted 5 months ago
Kelly Williams
Verified Buyer
“Very good came on time.”
Helpful Report
Posted 5 months ago
Karen Baker
Verified Buyer
“Excellent service and product”
Helpful Report
Posted 5 months ago
James Bisset
Verified Buyer
“Great range of products, I got the best price available, and it arrived when it said. Very pleased with the experience. Thank you.”
Helpful Report
Posted 5 months ago
Sharon Beecroft
Verified Buyer
“Great service, fantastic products.”
Helpful Report
Posted 5 months ago
Michelle Billington
Verified Buyer
“Lovely gloves, quick delivery.”
Helpful Report
Posted 5 months ago
John Nelson
Verified Buyer
“Excellent shorts, less than half price and delivered in less than 24 hrs!”
Helpful Report
Posted 5 months ago
Nalina Hevingham
Verified Buyer
“Great hoodie lovely quality and value for money”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Arrived quickly and very satisfied with product. Thanks”
Helpful Report
Posted 6 months ago
Lorraine Drury
Verified Buyer
“Fantastic coat. Perfect for cold football matches.”
Helpful Report
Posted 6 months ago
Gillian Brown
Verified Buyer
“I bought a dry robe and received it the next day! Super impressed with the speedy service. On top of that I needed to change the size and this was simple to do and the replacement one came the following day too! So overall a great experience and love the dry robe :)”
Helpful Report
Posted 6 months ago
Andy Smith
Verified Buyer
“Ordered a Superdry Backpack from Urban Surfer and it was delivered the next day. Excellent service and will definitely be using them again”
Helpful Report
Posted 6 months ago
James Kelley
Verified Buyer
“Excellent all around”
Helpful Report
Posted 6 months ago
Alison Findlay
Verified Buyer
“The item arrived quickly and was as expected.”
Helpful Report
Posted 6 months ago
Urban Surfer is rated 4.7 based on 951 reviews
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