Urban Rider Reviews

Name: Urban Rider
Address: 51 New Kings Road, London, London
Rating: 4.85

4.9 Rating 881 Reviews

98 %

of reviewers recommend Urban Rider

4.9

Based on 881 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These boots look and fits great. I have not tried them for riding yet, but Im sure they will perform as well. Im very happy with shipping and would recommend anyone to buy from Urban Rider. ItÙ‡Â«s a pitty that the boots donÙ‡Â«t come in womens sizing, otherwise i would have bougt another pair for my girlfriend.”

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Posted 11 years ago

“What a great jacket bought from a great company. Perfect and quick delivery to Belgium.”

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Posted 11 years ago

“Great quick service. Called about the item and staff on the end of the phone were very helpful and knew the product. The item arrived extremely promptly. Would have no issues ordering from them again or recommending them to a friend. The helmet it's self isn't as low profile asked have hoped but is comfortable. The finish is excellent, my only complaint being the small 'pull' on the double d has fallen apart.”

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Posted 11 years ago

“These jeans fit really well! They're snug on the thigh, long over the ankle affording a nice turn up, and very flattering across the hips. (Basically my bum looks really good in these jeans). The fabric texture, stitching, cut and colour all shout top quality jeans. They can definitely be worn off the bike as a fashionable pair of jeans. They're heavier than normal jeans and hold the heat more too, but this is a small price to pay for for something that looks the good whilst protecting you on your bike. I'll definitely be buying a second pair of these jeans from UrbanRider.”

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Posted 11 years ago

“Ive never bought shoes online before and didn't think I would on such an expensive pair. Therefore I was cautious about it. However these are terrific. They were immediately comfy to wear, don't rub, and look very stylish. They go great with my Rev'it Campo jeans. I would definitely recommend these boots to a friend. Delivery from UrbanRider was very quick too. I had them on my feet in less than 48 hours. Happy Biker!”

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Posted 11 years ago

“very well made product looking forward tommany years of use the delivery information was brilliant and very accurate nice touch the map of drivers position entertaining as well as usefull”

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Posted 11 years ago

“Excellent service, thoroughly recommend”

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Posted 11 years ago

“Wow - this was a great experience. I am new to motorcycling and the team at Urban Rider made me feel very welcome. They have curated the best gear from the best brands and are very honest with advice, often pushing cheaper items and explaining the trade off in quality/price. They bent over backwards to find the right sized jeans for me and spent time explaining the technology behind them. I was in the store for around two hours - the guy in front of me had come all the way from Bedford, I'd come from Hertfordshire. I tend to shop online these days but this experience reminded me of the value of high street shopping and old fashioned service. Spent a small fortune but worth it!”

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Posted 11 years ago

Thank you for the very kind words, it's great to receive such positive feedback, it means a lot to the whole team.

Posted 9 years ago

“Good product, helpful staff, fast delivery, with tracking. All good”

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Posted 11 years ago

“I wanted to give my husband a helmet for his birthday but wasn't sure about the size. I bought it online and got it delivered, as stated, and in good time for the birthday. He needed to have it changed to a different size and it was as easy as pie! Overall I am very happy with the service from Urban Rider and will buy from them again, online and in store.”

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Posted 11 years ago

“Easy to use site, quick delivery, great item - exactly as described”

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Posted 11 years ago

“Overall; very pleased! /Joachim, Sweden”

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Posted 11 years ago

“Purchased a Belstaff Tourist Trophy Jacket some months back. Overall, I can highly recommend Urban Rider as both the jacket and service were of top quality. The jacket arrived two days after placing the order and the transaction, from start to finish, was flawless.I look forward to doing business with these guys again. Thank you”

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Posted 11 years ago

“I find this item very hard to review as it's a preorder item and I still have no idea on the dispatch date. I do appreciate the partial refund that was done on good faith though. Urban rider is generally a great company to deal with and I look forward to receiving my Bell Bullit, hopefully in the near future.”

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Posted 11 years ago

“That gear shift toe protector has been on of my best buys. Easy to fit. Had to batter is a bit to get the rigidity out of it.. Harley square toe riding boot. But have noticed how much it has saved my boot”

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Posted 11 years ago

“These guys were great in resolving some weird US Customs stuff that came about from ordering my Tucano Urbano helmet while in Italy, and shipping it home to the US. Great service - they kept in touch while we worked through some crazy documentation issues. At the end, I have the coolest scooter helmet in town. Everyone's asking where to get one - I'm sending them straight to Urban Rider.”

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Posted 11 years ago

“Helmet is really good quality - 5 star Shipping took me 3 weeks - 3 star Customer service - 5 star. Overall satisfied.”

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Posted 11 years ago

“Fantastic communication throughout order process. Very happy with service and product”

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Posted 11 years ago

“Excellent choice of products and service, received my order in a few days,would defiantly use this site again”

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Posted 11 years ago

“I phoned the shop as I liked the look of the brown one, which they very kindly ordered in specifically. Great looking jacket, inconspicuous armour so I wear it as a regular jacket even when not using the bike. Two positions for the sleeve popper, lets air in when its hot, and keeps it out when its cold. Well pleased.”

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Posted 11 years ago

Urban Rider is rated 4.9 based on 881 reviews