Urban Rider Reviews

Name: Urban Rider
Address: 51 New Kings Road, London, London
Rating: 4.85

4.9 Rating 881 Reviews

98 %

of reviewers recommend Urban Rider

4.9

Based on 881 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to order, great and quick response to queries - would order from again - fantastic”

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Posted 11 years ago

“A pleasure to buy from kept informed each step of the purchase and delivery process. Would recommend and be happy to return”

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Posted 11 years ago

“Great service less than 24hrs from order to receipt !! and excellent help from the store staff over the phone”

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Posted 11 years ago

“Great service as always and posted quickly xx”

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Posted 11 years ago

“Very pleased with the helmet, look forward to future purchases. Great to deal with.”

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Posted 11 years ago

“I am extremely pleased with the jacket, an excellent fit and the service was brilliant.”

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Posted 11 years ago

“This is the second time I have purchased from Urban Rider for delivery to Singapore. They provide the best products, fantastic service and keep you fully informed of your shipment. I highly recommend Urban Rider, they remove all risk associated with making internet purchases for international deliveries. Derek Kane”

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Posted 11 years ago

“Sometimes mistakes happen, but what separates Great Companies from the rest, is their reaction & management when they occur. Urban Rider delivers exemplary service. Big thanks to Edward for outstanding support with an incorrect shipment to Singapore (mis marked box, not Urban Rider's fault). I highly recommend Urban Rider for the very best bike gear available, in fact I ordered an additional helmet the following week. Cheers, Derek Kane”

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Posted 11 years ago

“Very satisfied with the gloves. Perfect fit, thin and comfortable. The size guide seems correct. And the package arrived ater three days.”

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Posted 11 years ago

“I ordered The RSD jacket on wednesday and I recieved it on friday! This is a perfect service! You must know that I live in Belgium!”

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Posted 11 years ago

“Great jean. Despite the armour, they feel comfortable and much like any other jean. They also feel really good quality. Sizing is spot on, though they are quite long which is not a problem if you turn them up. I have mine paired with a Belsatff classic trophy jacket. Service by Urban Rider was great.”

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Posted 11 years ago

“Great helmet and good service! Had a small delay but everything was well informed.”

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Posted 11 years ago

“Fab jacket with full armour, even makes me look semi cool.”

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Posted 11 years ago

“It is excellent quality, and the service provided was superb”

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Posted 11 years ago

“awesome jacket, item arrived next day. very happy with purchase!”

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Posted 11 years ago

“Easy to use web site for ordering, good range. Item delivered quickly. Disappointed with postage costs - Ù‡Â£4.99 for a light weight item that could have been posted via standard 2nd class mail.”

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Posted 11 years ago

“Product arrived within 5 days to New Zealand for the same cost as retailers based here”

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Posted 11 years ago

“Delivered everything on time. In perfect condition. One stop shop for all your needs.”

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Posted 11 years ago

“I recently bought a Biltwell Gringo Helmet from Urban Rider. Along the way I had some queries (re: postage & delivery outside UK, sizing, return policy etc.) each email was answered within a few minutes and their customer service was excellent; friendly & informative. the helmet arrived punctually and it's even better than I thought it would be. I will be doing business here again. thanks guys - Keep up the good work.”

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Posted 11 years ago

“A very cool looking pair of summer gloves. Absoloutely love them in fact worn most of the year (apart from when it rains). Quality build and delivered very quickly. All round a good buy and as a first time buyer from urban rider I know I'll be back soon.”

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Posted 11 years ago

Urban Rider is rated 4.9 based on 881 reviews