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Universal Lighting Reviews

5.0 Rating 558 Reviews
100 %
of reviewers recommend Universal Lighting
5.0
Based on 558 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
Read Universal Lighting Reviews

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

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Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Very good value. The quality of the materials is very good, as is the packaging it came in. I'm glad I bought it from Universal Lighting. The staff went out of their way to help me find the most appropriate fitting, and they despatched my order very quickly. It arrived at my house the following day. 10 out of 10 for service and quality. Thank you.
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Posted 1 day ago
Delighted with the lights we purchased, look attractive when switched on and also when off. Service from Universal Lighting staff is always good.
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Posted 3 weeks ago
Absolutely beautiful and perfect size for a small table lamp. This is my third purchase from Universal Lighting and their customer service is superb!
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Posted 3 weeks ago
Wonderful company to deal with! Excellent service. Would highly recommend. Thank you
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Posted 1 month ago
The Lamp we purchased was very high quality and exactly as described. The service we received was excellent.I asked for it to be delivered on a particular day and I received a call the day after I ordered it to say when it would be despatched.Then I received a text telling me that it had been despatched and would be with me on the day I requested. All in all ,I was very impressed with both the lamp and the customer service. Well done !
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Posted 1 month ago
Exactly what I was hoping for in terms of design. Excellent quality product and excellent service by Universal.
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Posted 1 month ago
The lampshade is fine, all as described. I came here though because I wanted to write a review about how great Universal Lighting are. Good website / product range, speedy delivery and brilliant communication and customer service. Exactly as you’d want it to be. Thank you very much for making it easy.
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Posted 1 month ago
Fantastic service, they certainly go the extra mile.... Have purchased from them several times.
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Posted 2 months ago
I love these, the pattern the light creates in the ceiling is beautiful. Also, I’d like to thank Chloe, as she went above and beyond, to get these lights for me. They had two in stock and had to get the third one from Poland. Chloe went out of her way to keep me informed.
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Posted 3 months ago
Brilliant service ordered early afternoon and delivered following day excellent product
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Posted 3 months ago
EXCELLENT VALUE. EXCELLENT QUALITY. EXCELLENT SERVICE
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Posted 3 months ago
You really couldn't beat Universal Lighting Services for delivery. I received a phone call to confirm the order and the three packages arrived beautifully packaged arrived extremely quickly. Excellent customer service. Would definitely use them again. Thank you.
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Posted 3 months ago
Great service Phoned to say delivery was on the table way and estimated date.
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Posted 4 months ago
The product seems fine. The service I got from Universal Lighting was really good. I ordered on Sunday, had a call first thing on Monday morning to say the light would be delivered the next day - and it was, before noon.
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Posted 4 months ago
These shades of of good quality, I am very pleased with them. Delivery was prompt and customer service was second to none. I received very quick responses to my queries all from Eddie who could not have been more helpful. So so lovely to deal with a real, and nice, person. Love the company ethos of Universal Lighting. It's just like the old days! Thannk you. Best regards, Suzy Presland
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Posted 4 months ago
Not the one advertised, but better and at the same price. Chloe was fantastic in the correspondance and even included an additional free bulb. She did the company proud in customer service. Excellent company to deal with and hope to do so again in the future when looking for lights / lamps.
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Posted 4 months ago
Fabulous personal service and great product. Very happy and will be a returning customer.
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Posted 4 months ago
Very happy with this lamp, exactly as described. I had a query and Universal answered it almost immediately (on a Saturday) - great customer service. I will certainly be purchasing more lights again.
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Posted 4 months ago
I am delighted with my purchase. It arrived nicely packaged. The customer service was brilliant and it looks great! Pleased with the price too. Would highly recommend.
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Posted 4 months ago
Great service, loads of help to select suitable bulbs and quick delivery at a good price...can't fault them!
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Posted 5 months ago
Universal Lighting is rated 5.0 based on 558 reviews