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Universal Lighting Reviews

5.0 Rating 584 Reviews
100 %
of reviewers recommend Universal Lighting
5.0
Based on 584 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
Read Universal Lighting Reviews

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Not the one advertised, but better and at the same price. Chloe was fantastic in the correspondance and even included an additional free bulb. She did the company proud in customer service. Excellent company to deal with and hope to do so again in the future when looking for lights / lamps.
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Posted 1 year ago
Fabulous personal service and great product. Very happy and will be a returning customer.
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Posted 1 year ago
Very happy with this lamp, exactly as described. I had a query and Universal answered it almost immediately (on a Saturday) - great customer service. I will certainly be purchasing more lights again.
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Posted 1 year ago
I am delighted with my purchase. It arrived nicely packaged. The customer service was brilliant and it looks great! Pleased with the price too. Would highly recommend.
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Posted 1 year ago
Great service, loads of help to select suitable bulbs and quick delivery at a good price...can't fault them!
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Posted 1 year ago
Really pleased with the product, just been fitted, and it is very bright. Good value and quality. Really appreciated the phone call from Universal to thank me personally for placing an order with them, and the note to me inside the packaging thanking me again, never had that before from any other online retailer and was rather touched by it. So overall great service and product.
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Posted 1 year ago
“I recently purchased a Tiffany standard floor lamp from this wonderful family-run company, and I couldn’t be happier with the experience. Shortly after placing my order, I received a call from them to thank me personally, which was such a thoughtful touch. The lamp arrived promptly, extremely well packed, and in perfect condition. The craftsmanship is outstanding, and it looks stunning in our home. It’s clear that this company takes great pride in both their products and customer service. I highly recommend them and will definitely be returning for future purchases!”
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Posted 1 year ago
Very pleased with our purchases. Arrived well packed and secure. Have been installed and transformed the hall and landings.
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Posted 1 year ago
Stunning! The quality is amazing and it's solid and timeless.
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Posted 1 year ago
Wonderful customer service. A phone call thanking us for the order, notification of when order was to be delivered, and it arrived as promised. Very happy with the product. As described and is perfect for what we wanted.
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Posted 1 year ago
We've bought Chatsworth shades before from Universal Lighting and have been delighted every time. Quality shades and fantastic service from the company.
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Posted 1 year ago
I found my purchase of a light was very pleasant . George was very helpful and efficient and the lamp arrived in good time . I'm quite old and rang for help to assemble it , that too was very helpful with Eddy and I am now very pleased with the end product
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Posted 1 year ago
Very friendly and efficient service.
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Posted 1 year ago
I was delighted with the service. A personal call to confirm the order and delivery time and date. The product was easy to assemble- reading the instructions and with a spare pair of hands!
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Posted 1 year ago
Excellent service always!!
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Posted 1 year ago
Great customer service and fast delivery.
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Posted 1 year ago
Absolutely gorgeous! Worth every penny. Can’t recommend Universal Lighting more, best customer service by a mile!
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Posted 1 year ago
Wouldn’t order from anyone else as this company give you a personal great service everytime you order
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Posted 1 year ago
Just had the light fitted + it looks gorgeous so pleased with it.Highly recommend universal lighting. Very helpful and really lovely people.
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Posted 1 year ago
Excellent service, price,communication and product.
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Posted 1 year ago
Universal Lighting is rated 5.0 based on 584 reviews