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Universal Lighting Reviews

5.0 Rating 538 Reviews
100 %
of reviewers recommend Universal Lighting
5.0
Based on 538 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
Read Universal Lighting Reviews

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

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Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Really pleased with the product, just been fitted, and it is very bright. Good value and quality. Really appreciated the phone call from Universal to thank me personally for placing an order with them, and the note to me inside the packaging thanking me again, never had that before from any other online retailer and was rather touched by it. So overall great service and product.
Helpful Report
Posted 1 week ago
“I recently purchased a Tiffany standard floor lamp from this wonderful family-run company, and I couldn’t be happier with the experience. Shortly after placing my order, I received a call from them to thank me personally, which was such a thoughtful touch. The lamp arrived promptly, extremely well packed, and in perfect condition. The craftsmanship is outstanding, and it looks stunning in our home. It’s clear that this company takes great pride in both their products and customer service. I highly recommend them and will definitely be returning for future purchases!”
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Posted 1 week ago
Stunning! The quality is amazing and it's solid and timeless.
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Posted 3 weeks ago
Very pleased with our purchases. Arrived well packed and secure. Have been installed and transformed the hall and landings.
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Posted 3 weeks ago
I found my purchase of a light was very pleasant . George was very helpful and efficient and the lamp arrived in good time . I'm quite old and rang for help to assemble it , that too was very helpful with Eddy and I am now very pleased with the end product
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Posted 1 month ago
We've bought Chatsworth shades before from Universal Lighting and have been delighted every time. Quality shades and fantastic service from the company.
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Posted 1 month ago
Wonderful customer service. A phone call thanking us for the order, notification of when order was to be delivered, and it arrived as promised. Very happy with the product. As described and is perfect for what we wanted.
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Posted 1 month ago
Very friendly and efficient service.
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Posted 2 months ago
I was delighted with the service. A personal call to confirm the order and delivery time and date. The product was easy to assemble- reading the instructions and with a spare pair of hands!
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Posted 2 months ago
Excellent service always!!
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Posted 2 months ago
Great customer service and fast delivery.
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Posted 2 months ago
Wouldn’t order from anyone else as this company give you a personal great service everytime you order
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Posted 3 months ago
Absolutely gorgeous! Worth every penny. Can’t recommend Universal Lighting more, best customer service by a mile!
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Posted 3 months ago
Just had the light fitted + it looks gorgeous so pleased with it.Highly recommend universal lighting. Very helpful and really lovely people.
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Posted 3 months ago
Excellent service, price,communication and product.
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Posted 4 months ago
I'm really pleased with my lamps. Good quality and excellent value for money. I'm also very impressed with this company, good old fashioned customer service! Would highly recommend to anyone and I will definitely order from you again. Thank you .
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Posted 4 months ago
The service was exceptional, we had a problem the the delivery and universal lighting went above and beyond helpful.. Can't thank them enough.
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Posted 4 months ago
Beautiful lamp, looks more expensive than it was. Very happy with both the lamp and the fast efficient customer service and delivery.
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Posted 4 months ago
a high level of customer service when buying this product which was delivered in excellent condition and matched perfectly the item I picked. Highly recommended.
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Posted 4 months ago
Absolute top quality lamps they look fantastic so pleased with this product and company very efficient
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Posted 4 months ago
Universal Lighting is rated 5.0 based on 538 reviews