Universal Lighting Reviews

Name: Universal Lighting
Address: Priory Street , ,, Birkenhead
Rating: 4.97

5.0 Rating 642 Reviews

100 %

of reviewers recommend Universal Lighting

5.0

Based on 642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Universal Lighting 5 star review on 14th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This item was easy to fit and casts a lot of bright light. The David Hunt team are quick to deal with orders and keep in touch regularly until delivery. Will use this company again.”

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Posted 2 years ago

“Lovely light, very sharp and modern. Excellent quality. Brilliant service from Universal Lighting once again though. A personal touch from friendly, helpful staff is very much appreciated.”

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Posted 2 years ago

“Lovely light, very sharp and modern. Excellent quality. Brilliant service from Universal Lighting once again though. A personal touch from friendly, helpful staff is very much appreciated.”

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Posted 2 years ago

“Great Quality Product with excellent operating performance, well worth the Purchase. Very much appreciated Service and communications, will buy from again and highly recommended 5 stars”

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Posted 2 years ago

“Excellent and very friendly service. Kept in touch through every stage of delivery.”

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Posted 2 years ago

“Excellent! The order was dispatched quicker than expected and they followed up with two phone calls, one saying it had been dispatched and one to check the order had arrived.”

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Posted 2 years ago

“Unfortunately, I have had to return the item as it didn't fit the space. However, the light is beautiful, well made and very well packed. It was also received in perfect condition. I had to call customer services for return instructions, and they were most helpful. The return was made easily. I would recommend this company without resercvation.”

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Posted 2 years ago

“Excellent service! Great communication! Would highly recommend. We are so pleased with our wall lights, the quality and finish are spot on.”

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Posted 2 years ago

“Very nice shades, always good quality from Universal”

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Posted 2 years ago

“Delivered by return and the company telephoned to comfirm order. Excellent”

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Posted 2 years ago

“After ordering the lamp on line, I was contacted by the company by phone to thank me for my order and they were so helpful. The lamp is beautiful and just as advertised. Customer service brilliant 5 ⭐️ . I will definitely be back , thank you”

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Posted 2 years ago

“The product I purchased is high quality and value for money will use the company again”

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Posted 2 years ago

“Lovely lampshade and suits out traditional base very well. We had fast, efficient and friendly service from Universal Lighting, Thank you.”

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Posted 2 years ago

“Very impressed with your company and customer service. Placed our order - a couple of days later I was contacted by phone to confirm my order and to thank us for our custom. We were advised that our lampshade would arrive within a couple of days, which it duly did. Safely packaged to avoid any damage and easy to fit. Would recommend this company wholeheartedly. Nice to know that someone somewhere still cares about Customer Service! Well done Universal Lighting.”

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Posted 3 years ago

“I haven't installed the light yet but i'm really please with it, the dual light level lights are hard to find! Really impressed with the customer service - they called and left me a message to say they'd received my online order and it would be dispatched same day. That was a nice touch! Very quick delivery and the light was packed really well. I wouldn't hesitate to use this company again.”

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Posted 3 years ago

“Excellent customer service I ever had! Got a call confirming they got the order and delivery is expected in a few days. The light is beautiful and very easy to install. Definitely will buy from Universal Lighting again.”

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Posted 3 years ago

“Excellent customer care, attention to detail, speedy delivery, and items well packed. Thank you.”

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Posted 3 years ago

“Arrived promptly. At present not been fitted ss waiting for my Electrician this Friday . Staff very helpful, and prompt service by your Company”

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Posted 3 years ago

“Really great service. From the phone call confirmation of the online order to the personal note included in the very well packaged delivery. Thank you!”

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Posted 3 years ago

“I was very pleased with the lampshades which arrived promptly. They fit well and look perfect! The service was excellent. I was contacted by the company several times to check on my requirements so that I could be entirely satisfied. I spoke mainly to George who was friendly, polite and helpful throughout. Thank you, Universal Lighting! Good quality, good price and good service. Five Stars!”

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Posted 3 years ago

Universal Lighting is rated 5.0 based on 642 reviews