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Universal Lighting Reviews

5.0 Rating 595 Reviews
100 %
of reviewers recommend Universal Lighting
Read Universal Lighting Reviews

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

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Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Excellent product, easily fitted and works perfectly. The standard of service from Universal Lighting was superb.
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Posted 3 years ago
This light looks lovely, the opalescent glass really set it off. So pleased with it. Will use universal lighting again, great company.
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Posted 3 years ago
Purchased one 35cm, and two 25cm round amber glass pendants in antique glass. They are great quality and look amazing. Excellent delivery and customer service too!
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Posted 3 years ago
Top notch friendly service..I rang for some advice initially, as I'd bought a couple of budget dimmer switches which didn't properly control my kitchen LEDs. After establishing my set-up and confirming the correct dimmer for my needs, Universal then went to great lengths to source the item in my preferred finish. They called back to update me several times while they searching, until they'd located the right item (Which, incidentally, works perfectly). Price was very reasonable too. Highly recommended
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Posted 3 years ago
Very smart and just the size for my side table - very pleased with it. Customer service was wonderful so rare these days
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Posted 3 years ago
Love the lights, funky look for over an island unit. Excellent customer service and loved the postcard afterwards. Nice touch
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Posted 3 years ago
Great customer service. One of my lights was broken when it arrived. The response from Universal lighting to resolve this was excellent. Thank you.
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Posted 3 years ago
Beautiful light. Looks perfect with our other 2 lights bought from universal lighting previously. Phone call from universal lightning to arrange delivery. A brilliant personal service. Thank you.
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Posted 3 years ago
great product and swift delivery - However outstanding customer service
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Posted 3 years ago
I’m so pleased with the style and very good quality. It was easy to fit. Customer service was brilliant.
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Posted 3 years ago
Nice light as expected, true to photo. Customer support in the shop 1st class! I was informed about delivery delay possible caused by royal mail and was given choice to proceed- really impressed 5 stars just for this from me!
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Posted 3 years ago
As above. The quality of both items is very good and the customer service offered by Universal Lighting is excellent, quite rare these days.
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Posted 3 years ago
Excellent service. Order placed online, less than an hour later a phone message confirmed shipment and delivery arrived the next afternoon. Good price for the light units as well. Appreciate the good service Thanks
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Posted 3 years ago
Excellent service. Great value and service. They called to say the delivery for the item I selected was extended and offered an equal one with quick delivery. Recommended.
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Posted 3 years ago
2nd purchase from this firm. Fabulous service including a phone confirmation and handwritten note of thanks. Quick delivery and great price.
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Posted 3 years ago
everything about this company is superb i give them 6 stars out of 5 for helpfulness, politeness knowledge and job well done i recommend this company to everybody who reads this
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Posted 3 years ago
Love this floor light! Better than the picture! Really heavy solid base, great quality light, nice copper colour. Professional packing, service and delivery from Universal Lighting. Highly recommend this company.
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Posted 3 years ago
Nice lamp shades very pleased with them and the help I received to o get the right colour was great. the shade was placed on white paper to show colour clearly which able me to pick the right colour Would recommend shades nd the company great place to shop.
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Posted 3 years ago
Excellent phone manner and service. Parts arrived next day. I would highly recommend this company. I will certainly use again.
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Posted 3 years ago
I am really pleased with the Bistro light. Not installed it yet, looking forward to doing it once my kitchen is finished. The customer care service was brilliant and found me the last one in the country. Thank you. Catherine.
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Posted 3 years ago
Universal Lighting is rated 5.0 based on 595 reviews