Universal Lighting Reviews

Name: Universal Lighting
Address: Priory Street , ,, Birkenhead
Rating: 4.97

5.0 Rating 642 Reviews

100 %

of reviewers recommend Universal Lighting

5.0

Based on 642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Universal Lighting 5 star review on 14th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sublime customer service as always...”

Helpful Report

Posted 3 years ago

“Really pleased overall with the quality of the wall light, the packaging (which had a personal touch inside) superb and the delivery communication. Will definitely be recommending and buying again.”

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Posted 3 years ago

“What a fantastic company to deal with! Not only kept in touch but agreed to hold our order to suit us. Brilliant products too”

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Posted 3 years ago

“Beautiful wall light. Delivery was quick and the item was very well packed. Will definitely be ordering from this company again.”

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Posted 3 years ago

“My review is more about the way in which I was dealt with when I received my lampshade and it was the wrong colour (completely my fault). I cannot fault the company for the way I was handled and the returns and replacement service. I communicated with someone called 'Eddie' who went out of their way to take photos of different colour shades so that I could choose a new one. I am very happy with the replacement shade and would have no hesitation in recommending the company. Thank you”

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Posted 3 years ago

“Not the cheapest but you do get to speak to a human. Very courteous company who made sure everything was ok with my order, even a phone call on the day of delivery. Quality costs and as the old adage goes” you gets what you pays for””

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Posted 3 years ago

“Even more beautiful in the flesh. Love it! Vibrant colours, very well made and came very well packaged. Great service all round!”

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Posted 3 years ago

“Excellent product, easily fitted and works perfectly. The standard of service from Universal Lighting was superb.”

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Posted 3 years ago

“This light looks lovely, the opalescent glass really set it off. So pleased with it. Will use universal lighting again, great company.”

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Posted 3 years ago

“Purchased one 35cm, and two 25cm round amber glass pendants in antique glass. They are great quality and look amazing. Excellent delivery and customer service too!”

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Posted 3 years ago

“Top notch friendly service..I rang for some advice initially, as I'd bought a couple of budget dimmer switches which didn't properly control my kitchen LEDs. After establishing my set-up and confirming the correct dimmer for my needs, Universal then went to great lengths to source the item in my preferred finish. They called back to update me several times while they searching, until they'd located the right item (Which, incidentally, works perfectly). Price was very reasonable too. Highly recommended”

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Posted 3 years ago

“Very smart and just the size for my side table - very pleased with it. Customer service was wonderful so rare these days”

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Posted 3 years ago

“Love the lights, funky look for over an island unit. Excellent customer service and loved the postcard afterwards. Nice touch”

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Posted 3 years ago

“Great customer service. One of my lights was broken when it arrived. The response from Universal lighting to resolve this was excellent. Thank you.”

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Posted 3 years ago

“Beautiful light. Looks perfect with our other 2 lights bought from universal lighting previously. Phone call from universal lightning to arrange delivery. A brilliant personal service. Thank you.”

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Posted 3 years ago

“great product and swift delivery - However outstanding customer service”

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Posted 3 years ago

“I’m so pleased with the style and very good quality. It was easy to fit. Customer service was brilliant.”

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Posted 3 years ago

“Nice light as expected, true to photo. Customer support in the shop 1st class! I was informed about delivery delay possible caused by royal mail and was given choice to proceed- really impressed 5 stars just for this from me!”

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Posted 3 years ago

“As above. The quality of both items is very good and the customer service offered by Universal Lighting is excellent, quite rare these days.”

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Posted 3 years ago

“Excellent service. Order placed online, less than an hour later a phone message confirmed shipment and delivery arrived the next afternoon. Good price for the light units as well. Appreciate the good service Thanks”

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Posted 4 years ago

Universal Lighting is rated 5.0 based on 642 reviews