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Universal Lighting Reviews

5.0 Rating 510 Reviews

100 %

of reviewers recommend Universal Lighting

Company Reviews

Product Reviews

5.0

Based on 510 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Universal Lighting 5 star review on 14th July 2020

Universal Lighting 5 star review on 8th July 2020

Universal Lighting 5 star review on 7th July 2020

Universal Lighting 5 star review on 23rd June 2020

Sandra Teasdale

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this lamp. Exactly what I wanted and blends in great with my hall decor. Great Transaction. Highly recommend this company. AAA++++”

Posted 2 years ago

“second order we have placed with universal lighting and just like the previous occasion very efficient and competitively priced and very courteous, we even received a call confirming the order had been received and due despatch date.”

Posted 2 years ago

“Excellent service. Arrived promptly. I have added the Company to my shopping list. Will certainly use again.”

Posted 2 years ago

“Having looked around for several weeks for Glass Wall Washer Lights, I wish I found Universal-Lighting earlier. The quality is just what we wanted and the process from order through to delivery was simple, efficient and quick. We have found value for money having looked at many other similar products. Very happy customers who will certainly use Universal Lighting for future lighting requirements.”

Posted 2 years ago

“If it were possible to provide six stars for Universal Lighting I would. The level of attention, responsiveness, and reliability far exceeded nearly every other retail experience that I have had. The product is extraordinary, being of high quality materials well fabricated. Though Shipping beyond the UK was out of the ordinary for Universal Lighting a couple of quick email exchanges allow for me have possession of my new lights in 10 days. Remarkable transatlantic experience!”

Posted 2 years ago

“The lantern is a quality product. Ordered online, when it arrived it was even better than it looked. It's handmade by craftsmen who repair stained glass windows and it just reeks class. This is to go in porch in a 1930s house and will look fabulous when installed and lit. The reviews for Universal Lighting looked good and indeed they are. They rang with a courtesy call and the product came within 24 hours using a decent courier service. If you are thinking of buying from them - I recommend them highly. They really are good.”

Posted 2 years ago

“Amazing service, beautiful lightings , wide choice , good value, prompt and friendly . I have already recommended you to friends and a big thank you to Debra for that personal friendly touch Debbie Som”

Posted 2 years ago

“Excellent service. I initially purchased a 3-light island light but unfortunately could not keep as it didn't fit properly in our new extension. George at Universal was so helpful in arranging the pick up of the light and delivery of the new pendant light. Would highly recommend.”

Posted 2 years ago

“These are good quality lampshades. More expensive than I would usually pay but worth it. I purchased 4 in two separate orders. George in customer services was so helpful, patiently dealing with my various queries. Nothing was too much trouble. I wouldn't hesitate in recommending this company or returning to buy again.”

Posted 2 years ago

“I loved the look of these lights when I first saw them although they were out of stock. I emailed the company and received a prompt reply. I then had a phone call and two emails keeping me updated. The lights arrived in the date promised. The sales and product support from this company is excellent with a special mention for Debrah.”

Posted 2 years ago

“When we were choosing this light, George from Universal Lighting sent us photographs and more details to help us choose. We ended up buying 4 and 2 small ones. Excellent service and our electrician commented on the quality of the lights too.”

Posted 2 years ago

“We really love the light but we also had a fabulous service from George at Universal Lighting.”

Posted 2 years ago

“The lights are great - exactly as advised. Slimline and make the patio come to life at night. Universal Lighting themselves have been amazing and would highly recommend.”

Posted 2 years ago

“Universal Lighting were very good indeed. After a lot of searching the net for this product, I found them here. Placing my online order was swiftly followed by a phone call confirming my order and thanking me for ordering with them. Good old fashioned customer service that the retail sector seems to be lacking but Universal Lighting have not only have great quality products but customer service that will make us return and recommend to friends.”

Posted 2 years ago

“Really good value and look really classy up giving a warm glow when the lights are on. The staff at this company were amazing when I telephoned for a bit of advice.”

Posted 2 years ago

“Excellent product backed up by phenominal service.”

Posted 2 years ago

“Very pleased with the shades - exactly what we wanted. Good quality and very good service from Universal Lighting. We will be back!!”

Posted 2 years ago

“Even though one of my wall lights was slightly damaged I contacted Universal Lighting and George has sorted it so I get a replacement with no quibble. That is what I call good customer service.”

Posted 2 years ago

“Customer service was excellent! Can not say enough about the quality of lamp and the customer service. I would definitely shop with this company again!”

Posted 2 years ago

“the product is great everything we wanted More importantly the service given by the company waas first class.”

Posted 2 years ago

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Universal Lighting is rated 5.0 based on 510 reviews