Universal Lighting Reviews

Name: Universal Lighting
Address: Priory Street , ,, Birkenhead
Rating: 4.97

5.0 Rating 642 Reviews

100 %

of reviewers recommend Universal Lighting

5.0

Based on 642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Universal Lighting 5 star review on 14th July 2020

Anonymous

Anonymous // 01/01/2019

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“As shades go these are not cheap, but worth every penny. Built to stand the rigours of family life they are true to the samples that Universal hold and where slubs can detract from the appearance when the bulb is lit, the lining removes any transfer and they can be left to add character to the unlit appearance. They are not a big as you might think, particularly in the depth of each item, and we would advise checking carefully for the size that is appropriate for your stand. The service from Universal could not have been better and I have ordered other items from them on the strength of it.”

Helpful Report

Posted 4 years ago

“Mark Tregunna was extremely helpful when I was looking for the above lighting. He was very patience and so friendly when corresponding with me via e-mails. Everything was done within half an hour incl. purchasing, ordering and despatching. I received the beautiful lantern which was very well wrapped up (I am from Ireland) and which came to intact within a week. I am delighted with it...thank you Mark.”

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Posted 4 years ago

“Unbelievable quality at such a good price. The service and delivery was fantastic. Will definitely shop with this company again.”

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Posted 4 years ago

“Very happy with this chandelier. I wanted something that looked elegant and stylish to suit the high ceilings and simple decor of my living room. Great quality with a good price too. The personal service I received from Universal was appreciated, especially in this day of online shopping where you rarely interact with anyone verbally. Thank you!”

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Posted 4 years ago

“Very pleased with light fitting. I like it even more now it is installed. The service I received from the company was excellent throughout and special thanks to Eddie Greenstreet for keeping me informed. Kind regards Pat Irani”

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Posted 4 years ago

“The service from Universal lighting was outstanding. George in particular was one of the best service advisors I have come across. Not forgetting the lamp shades which exceeded my expectation.”

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Posted 4 years ago

“I couldn't find what I wanted anywhere for a reasonable price until I came across Universal Lighting Services website. They had just what I wanted at a good price and the website was easy to use. I even got a phone call confirming my order had been received and when it would be dispatched, along with the usual emails keeping me up to date with my order progress. The parcel arrived when they said it would, well packaged and with a good courier. I'll certainly be using Universal lighting again. This is how customer service should be done.”

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Posted 4 years ago

“A really top quality product, far exceeding my expectations, arrived well packaged. Universal are a very reliable business and I would highly recommend them in the future.”

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Posted 4 years ago

“Fantastic service from universal lighting and thank you for my beautiful lamp very pleased. I will be back for more”

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Posted 4 years ago

“This is a lovely light, it looks delicate but it is robust and very bright which is what we wanted. It is a very attractive design and is accurately shown in the photo. We are very pleased, it was well worth the wait. The staff are very helpful and kept in touch with us during the long wait for it to be in stock. I would not hesitate to use this company again.”

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Posted 4 years ago

“So... pleased with my lampshade, looks lovely with the new base I'd bought. Above all, the customer service was excellent in every way. Well done, an example to all online retailers.”

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Posted 4 years ago

“Works exactly as hoped - stays off in the daytime, comes on low at night (2 watts) until triggered, when comes on mch brighter (16W). Thresholds for ambient lighting, PIR sensitivity and high level duration after triggering all easily adjustable. The units were bought to replace old fittings that used incandescent bulbs, these were the only ones I could find with exactly the same functionality. Universal Lighting Services were a pleasure to deal with, easy ordering, very fast delivery and they clearly value their customers. An excellent all round experience.”

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Posted 4 years ago

“This is a lovely elegant light. I had already purchased this for my last house and liked it so much am installing it in my new home. Excellent service from this company. Tried to order from another company during lockdown and was scammed. Definitely recommend dealing with this company. Thank you.”

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Posted 4 years ago

“Delighted with the product. Universal Lights are a pleasure to deal with. Get service. Can't recommend them enough.”

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Posted 4 years ago

“This product lived up to the description and I'm very pleased with it. Good quality, great service from the Universal Lighting team!”

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Posted 4 years ago

“Very good quality lamp shade and outstanding customer service - very happy”

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Posted 4 years ago

“Great customer service from Universal Lighting - helped amend my order; kept me posted on delivery timings, and were super helpful with returns. Can’t be faulted.”

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Posted 4 years ago

“Very pleased with my purchase Eddie went well out of his way to make sure it was the correct item that I needed Can’t Thankyou enough!! Excellent service”

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Posted 4 years ago

“Helpful, courteous and prompt service - a company with good old-fashioned customer service values. Was so impressed when they said they would keep me informed on similar products, which they did incidentally, that I returned 2 days later with another order. Customer service is truly exceptional (kept me informed of despatch of goods by phone even though it was just a day later than they initially planned to send it). Well done to George and the rest of the tea - they've got my lighting business in the future”

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Posted 4 years ago

“Quality service. Voicemail to confirm order, item arrived in good time, as advertised and works beautifully. Very, very impressed”

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Posted 4 years ago

Universal Lighting is rated 5.0 based on 642 reviews