Universal Lighting Reviews

Name: Universal Lighting
Address: Priory Street , ,, Birkenhead
Rating: 4.97

5.0 Rating 642 Reviews

100 %

of reviewers recommend Universal Lighting

5.0

Based on 642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Universal Lighting:

Here at Universal Lighting we always try to give customers more than they expect. Our future relies on keeping you and our other customers happy. If we don’t then you will simply go somewhere else. What can we give you that they cannot get elsewhere? The highest standards of customer service is the foundation of our company and are paramount in all dealings with you.

Visit Website

Phone:

0151 650 2138

Email:

customercare@universal-lighting.co.uk

Location:

Priory Street , ,
Birkenhead
CH41 5JH

Universal Lighting 5 star review on 14th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service from Universal Lighting was excellent. Very efficient and friendly, quick to respond to a question and even phoned to let us know the goods were on the way. The lights seem to be of good quality although not yet installed or tested so can't comment further. Good value for money compared with similar products.”

Helpful Report

Posted 4 years ago

“Love this light - as with everything I’ve ordered from Universal Lighting they’re competitive prompt and courteous”

Helpful Report

Posted 4 years ago

“Nice lamp, which works perfectly. Lovely company and lovely people. Thoroughly recommended.”

Helpful Report

Posted 4 years ago

“Absolutely beautiful. Universal Lighting have a customer service that is second to none”

Helpful Report

Posted 4 years ago

“Very nice lamp and lampshade looks really smart in our living room.The company are amazing.”

Helpful Report

Posted 4 years ago

“Brilliant service, within 5 minutes of me placing the order online I received a call to inform me that the lights would be arriving the next day! The lights are of good quality and will look amazing over my breakfast bar. Highly recommend this company.”

Helpful Report

Posted 4 years ago

“Lovely little shades,nice with my traditional brass wall lights.The service was excellent,well packaged and prompt de!ivery.”

Helpful Report

Posted 4 years ago

“We recently bought 3 off the Modern 1 Light Open Frame Outdoor Wall Box Lantern Sand Black IP44, this product is very good quality the material and build quality is excellent. They look beautiful in our patio/garden. Also I must add that the customer service from Universal Lighting is excellent, We had an issue with one of the shade being scratched, and they replaced it straight away. Lovely people to deal with, special mention for Chloe-Ann and Eddie.”

Helpful Report

Posted 4 years ago

“Fantastic service again from universal lighting Would recommend to everyone”

Helpful Report

Posted 4 years ago

“I am so very pleased with the beautiful silk lampshade that I bought from Universal Lighting to compliment my Victorian table lamp. The customer service is amazing as a lovely lady rang me within 24 hours of placing my order that they were already shipping it and to thank me for buying from Universal Lighting how fabulous is that.”

Helpful Report

Posted 4 years ago

“Bought a light switch from these guys, as soon as the order was placed, they called to let me know it was going to be dispatched, and came next day via a quality courier company. Awesome service, great communication, brilliant response. Thanks guys!!!”

Helpful Report

Posted 4 years ago

“These picture lights are brilliant! Fantastic quality! Universal are a great company. Every time I place an order online, a very courteous person rings up to confirm the order and give information about the delivery.”

Helpful Report

Posted 4 years ago

“This company's service is outstanding. They kept me informed when the first light was damaged on arrival with them. The replacement was with me in very good time. It is well packed and just as described.”

Helpful Report

Posted 4 years ago

“This team have been amazing helping me receive my lights from ordering to amazing after service. I have had a problem with damage to two of my lights and George has been exceptional in helping me to resolve the damage and I cannot fault the service I have received so far, currently awaiting replacement crystals but under no illusion that my issue isn’t paramount in being resolved with George. Wouldn’t look at purchasing lights from anywhere else now.”

Helpful Report

Posted 4 years ago

“Very pleased with my purchase of the Dar Kiefer Vintage Industrial Floor Lamp. These will look great in my garden room. As ever, excellent service from Universal Lighting. I received a call from Chloe thanking me for my purchase and advising how long delivery would be. Also, a hand signed thank you note with my receipt. I haven't dealt with any other company that gives this level of customer care. I would recommend Universal Lighting and they are always my go-to when looking for lighting or shades.”

Helpful Report

Posted 4 years ago

“The lights are lovely and just as described, however the service I received was absolutely first class. From a courtesy call after placing my order, to an update on my order via phone and email, I was so impressed and I will look forward to ordering again.”

Helpful Report

Posted 4 years ago

“Nicely made unit. Seems to work fine so far. Easy to adjust settings. Be aware that it doesn’t come with a cable so you’ll need to supply it yourself. The override function is the reason I chose to pay more than a similar light without it. The customer service is excellent. A phone call to let me know it’s on the way, which is a nice touch. Of course the proof is when there’s a problem with the product. I will be buying more lighting from them as my project continues based on the good quality unit and the friendly and efficient service”

Helpful Report

Posted 4 years ago

“I wanted a table lamp that is modern and a little different and I saw this on Universal Lighting's website. Ordering was straightforward and a member of staff telephoned the following day to thank me for my order and give an idea of delivery. I appreciated that personal touch. Lamp arrived 2 days later with clear assembly instructions and bulb advice so I soon had it sitting in place. I have no hesitation in recommending this company based on my experience and wish them success as they offer a great range of products at reasonable prices, thank you.”

Helpful Report

Posted 4 years ago

“Excellent customer services, - really good with follow up calls for arranging delivery. Products are excellent quality.”

Helpful Report

Posted 4 years ago

“Great lamp and great customer service. After placing the order I was called by a very nice lady from Universal Lighting who assured me the order was being placed and would be delivered soon. I was delivered in no time at all. Brilliant service and we'll definitely be using them again.”

Helpful Report

Posted 4 years ago

Universal Lighting is rated 5.0 based on 642 reviews